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Wireless-N ADSL2+ Modem Router DGN2000 …

202-10390-01 July 2008 NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual

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202-10390-01 July 2008NETGEAR, East Plumeria DriveSan Jose, CA 95134 USAWireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008 2008 by NETGEAR, Inc. All rights , the NETGEAR logo, and RangeMax are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Vista is a trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders. Statement of ConditionsIn the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described Communications Commission (FCC) Compliance Notice: Radio Frequency NoticeThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Federal Communications Commission (FCC) Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal , July 2008iiiEuropean Union Statement of ComplianceHereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. esky [Czech]NETGEAR, Inc. t mto prohla uje, e tento DGN2000 Wireless-N ADSL2+ Modem Router je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999/5 [Danish]Undertegnede NETGEAR, Inc. erkl rer herved, at f lgende udstyr DGN2000 Wireless-N ADSL2+ Modem Router overholder de v sentlige krav og vrige relevante krav i direktiv 1999/5 [German]Hiermit erkl rt NETGEAR, Inc., dass sich das Ger t DGN2000 Wireless-N ADSL2+ Modem Router in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999/5/EG [Estonian]K esolevaga kinnitab NETGEAR, Inc. seadme DGN2000 Wireless-N ADSL2+ Modem Router vastavust direktiivi 1999/5/E p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s , NETGEAR, Inc., declares that this DGN2000 Wireless-N ADSL2+ Modem Router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5 ol [Spanish]Por medio de la presente NETGEAR, Inc. declara que el DGN2000 Wireless-N ADSL2+ Modem Router cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. [Greek] NETGEAR, Inc. DGN2000 Wireless-N ADSL2+ Modem Router 1999/5/ .Fran ais [French]Par la pr sente NETGEAR, Inc. d clare que l'appareil DGN2000 Wireless-N ADSL2+ Modem Router est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5 [Italian]Con la presente NETGEAR, Inc. dichiara che questo DGN2000 Wireless-N ADSL2+ Modem Router conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5 [Latvian]Ar o NETGEAR, Inc. deklar , ka DGN2000 Wireless-N ADSL2+ Modem Router atbilst Direkt vas 1999/5/EK b tiskaj m pras b m un citiem ar to saist tajiem [Lithuanian] iuo NETGEAR, Inc. deklaruoja, kad is DGN2000 Wireless-N ADSL2+ Modem Router atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos , July 2008ivA printed copy of the EU Declaration of Conformity certificate for this product is provided in the DGN2000 product package. Nederlands [Dutch]Hierbij verklaart NETGEAR, Inc. dat het toestel DGN2000 Wireless-N ADSL2+ Modem Router in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999/5 [Maltese]Hawnhekk, NETGEAR, Inc., jiddikjara li dan DGN2000 Wireless-N ADSL2+ Modem Router jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5 [Hungarian]Alul rott, NETGEAR, Inc. nyilatkozom, hogy a DGN2000 Wireless-N ADSL2+ Modem Router megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999/5/EC ir nyelv egy b el r [Polish]Niniejszym NETGEAR, Inc. o wiadcza, e DGN2000 Wireless-N ADSL2+ Modem Router jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999/5 s [Portuguese]NETGEAR, Inc. declara que este DGN2000 Wireless-N ADSL2+ Modem Router est conforme com os requisitos essenciais e outras disposi es da Directiva 1999/5 [Slovenian]NETGEAR, Inc. izjavlja, da je ta DGN2000 Wireless-N ADSL2+ Modem Router v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999/5 [Slovak]NETGEAR, Inc. t mto vyhlasuje, e DGN2000 Wireless-N ADSL2+ Modem Router sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999/5 [Finnish]NETGEAR, Inc. vakuuttaa t ten ett DGN2000 Wireless-N ADSL2+ Modem Router tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen [Swedish]H rmed intygar NETGEAR, Inc. att denna [utrustningstyp] st r I verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999/5 , July 2008vBest tigung des Herstellers/ImporteursEs wird hiermit best tigt, da das DGN2000 Wireless-N ADSL2+ Modem Router gem der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992 aufgef hrten Bestimmungen entst rt ist. Das vorschriftsm ige Betreiben einiger Ger te ( Testsender) kann jedoch gewissen Beschr nkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Bundesamt f r Zulassungen in der Telekommunikation wurde davon unterrichtet, da dieses Ger t auf den Markt gebracht wurde und es ist berechtigt, die Serie auf die Erf llung der Vorschriften hin zu berpr of the Manufacturer/ImporterIt is hereby certified that the DGN2000 Wireless-N ADSL2+ Modem Router has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions. Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations. Voluntary Control Council for Interference (VCCI) StatementThis equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct SupportRefer to the Support Information Card that shipped with your DGN2000 Wireless-N ADSL2+ Modem Wide WebNETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) A direct connection to the Internet and a Web browser such as Internet Explorerare , July 2008viProduct and Publication DetailsModel Number:DGN2000Publication Date:July 2008Product Family:Wireless Modem RouterProduct Name:DGN2000 Wireless-N ADSL2+ Modem RouterHome or Business Product:HomeLanguage:EnglishPublication Part Number:202-10390-01Publication Version ADSL2+ Modem Router DGN2000 Reference , July 2008ContentsWireless-N ADSL2+ Modem Router DGN2000 Reference ManualAbout This ManualWho Should Use This Book ........................................ ........................................ .............. xiHow to Use This Book ........................................ ........................................ ...................... xiConventions, Formats and Scope ........................................ ........................................ ....xiiHow to Use This Manual ........................................ ........................................ .................xiiiHow to Print this Manual ........................................ ........................................ ..................xiiiRevision History ........................................ ........................................ ...............................xivChapte r 1 Connecting Your Router to the InternetUsing the Setup Manual ........................................ ........................................ .................1-1What You Need before You Begin ........................................ ........................................ ..1-2Logging In to the Wireless Modem Router ........................................ .............................1-3Auto-det ecting Your Internet Connection ........................................ ................................1-5Viewi ng or Manually Configuring Your ISP Settings ........................................ ...............1-6Understanding the Basic Settings Screen ........................................ ..............................1-8ADSL Settings ........................................ ........................................ .............................. 1-11How the Internet Connection Works ........................................ .....................................1-1 2Chapter 2 Configuring Your Wireless Networkand Security SettingsPlanning Your Wireless Network ........................................ ........................................ ....2-1Wireless Placement and Range Guidelines ........................................ .....................2-2Wireless Security Options ........................................ ........................................ ........2-3Manually Configuring Your Wireless Network ........................................ .........................2-4Manually Configuring Your Wireless Security ........................................ .......................2-10Restricting Wireless Access to Your Network ........................................ ................ 2-11Turning off wireless connectivity completely ........................................ ............ 2-11Wireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008Hiding your wireless network name (SSID) ........................................ ............. 2-11Restricting access by MAC address ........................................ ........................ 2-11Configuring Mixed WPA-PSK+WPA2-PSK Security ........................................ ......2-13Choosing Alternative Authentication and Encryption Methods ..............................2-14Config uring WEP ........................................ ........................................ .............2-15Configuring ........................................ ........................................ .2-16Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security .....2-17Connecting Additional Wireless Client Devices After WPS Setup .........................2-20Chapter 3 Protecting Your NetworkProtecting Access to Your Wireless Modem Router ........................................ ...............3-1How to Change the Built-In Password ........................................ .............................3-2Changing the Administrator Login Time-out ........................................ .....................3-3Configuring Basic Firewall Services ........................................ .......................................3 -3Blocking Keywords, Sites, and Services ........................................ ..........................3-3How to Block Keywords and Sites ........................................ ...................................3-3Fi rewall Rules ........................................ ........................................ .................................3-5Inbo und Rules (Port Forwarding) ........................................ .....................................3-6 Inbound Rule Example: A Local Public Web Server ........................................ ..3-7Inbound Rule Example: Allowing Video conferencing .......................................3 -8Considerations for Inbound Rules ........................................ .............................3-9Outbound Rules (Service Blocking) ........................................ .................................3-9Outb ound Rule Example: Blocking Instant Messenger .....................................3-9 Order of Precedence for Rules ........................................ ...................................... 3-11Services ........................................ ........................................ ........................................ 3-12How to Define Services ........................................ ........................................ ..........3-12Setting Times and Scheduling Firewall Services ........................................ ..................3-13How to Set Your Time Zone ........................................ ........................................ ...3-14How to Schedule Firewall Services ........................................ ................................3-15Chap ter 4 Managing Your NetworkBacking Up, Restoring, and Erasing Your Settings ........................................ ................4-1How to Back Up the Configuration to a File ........................................ .....................4-1How to Restore the Configuration from a File ........................................ ..................4-2How to Erase the Configuration ........................................ .......................................4 -2Wireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008Upgrading the Wireless Modem Router s Firmware ........................................ ...............4-3How to Upgrade the Wireless Modem Router Firmware ........................................ ..4-3Network Management Information ........................................ ........................................ .4-4Viewing the Wireless Modem Router Status and Usage Statistics ..........................4-4Viewing Attached Devices ........................................ ........................................ ......4-10Viewing, Selecting, and Saving Logged Information ........................................ ...... 4-11Selecting What Information to Log ........................................ ..........................4-12Saving Log Files on a Server ........................................ ..................................4-13Ex amples of Log Messages ........................................ ........................................ ...4-13Activation and Administration ........................................ ..................................4-13Dr opped Packets ........................................ ........................................ .............4-13Enabling Security Event E-mail Notification ........................................ .........................4-14Running Diagnostic Utilities and Rebooting the Wireless Modem Router ....................4-15Configuring Remote Management ........................................ ........................................ 4-16Automatic Firmware Recovery ........................................ ........................................ .....4-18Chapter 5 Advanced ConfigurationConfiguring Advanced Security ........................................ ........................................ ......5-1Setting Up a Default DMZ Server ........................................ .....................................5-2 How to Configure a Default DMZ Server ........................................ ...................5-2Other WAN Options ........................................ ........................................ .................5-3Configuring LAN IP Settings ........................................ ........................................ ...........5-4Configuring DHCP ........................................ ........................................ ....................5-6Use Router as DHCP Server ........................................ .....................................5-6 How to Configure Reserved IP Addresses ........................................ ................5-7Configuring LAN TCP/IP Settings ........................................ ....................................5-8C onfiguring Dynamic DNS ........................................ ........................................ .......5-9How to Configure Dynamic DNS ........................................ ......................................5- 9Using Static Routes ........................................ ........................................ ......................5-10Static Route Example ........................................ ........................................ .............5-10How to Configure Static Routes ........................................ ..................................... 5-11How to Configure Universal Plug and Play ........................................ ...........................5-13Building Wireless Bridging and Repeating Networks ........................................ ...........5-14How to Configure a Point-to-Point Bridge Configuration ........................................ 5-16How to Configure a Multi-Point Bridge ........................................ ...........................5-17Wireless- N ADSL2+ Modem Router DGN2000 Reference , July 2008How to Configure a Repeater with Wireless Client Association .............................5-19Display ing and Configuring Advanced WPS Settings ........................................ ..........5-20Chapter 6 TroubleshootingBasic Functioning ........................................ ........................................ ...........................6-1 Welcome Page Displays instead of Router Management Interface ......................6-2Power LED Is Not On ........................................ ........................................ ...............6-2Power LED Is Red ........................................ ........................................ ....................6-2LAN or ADSL Port LED Is Not On ........................................ ....................................6-3W indow Appears Asking You to Reload Firmware ........................................ ...........6-3Troubleshooting the Web Configuration Interface ........................................ ..................6-3Troubleshooting the ISP Connection ........................................ ......................................6- 4ADSL Link ........................................ ........................................ ................................6-4ADSL Link LED Is Green or Blinking Green ........................................ ..............6-5ADSL Link LED Is Blinking Amber ........................................ .............................6-5ADSL Link LED Is Off ........................................ ........................................ ........6-5Internet LED is Red ........................................ ........................................ ..................6-5Obtaining an Internet IP Address ........................................ .....................................6-6 Troubleshooting PPPoE or PPPoA ........................................ ..................................6-6Tro ubleshooting Internet Browsing ........................................ ..................................6-7Res olving a Reload Firmware Message ........................................ .........................6-7Troubleshoot ing a TCP/IP Network Using the Ping Utility ........................................ ......6-8Testing the LAN Path to Your Router ........................................ ...............................6-8Testin g the Path from Your Computer to a Remote Device .....................................6-9 Restoring the Default Configuration and Password ........................................ ..............6-10Using the Wireless On/Off and WPS Buttons to Reset the Router ........................6-10Problems with Date and Time ........................................ ........................................ .......6-10Appendix A Technical SpecificationsGeneral Specifications ........................................ ........................................ ................... A-1Default Configuration ........................................ ........................................ ..................... A-2Appendix B Related , July 2008About This ManualThe NETGEAR Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual describes how to install, configure, operate, and troubleshoot the DGN2000 Wireless-N ADSL2+ Modem Router using its included software. This book describes the software configuration procedures and explains the options available within those Should Use This BookThe information in this manual is intended for readers with intermediate to advanced system management document was created primarily for the system administrator who wishes to install and configure the Wireless-N ADSL2+ Modem Router in a network. It assumes that the reader has a general understanding of switch platforms and a basic knowledge of Ethernet and networking concepts. To install this modem router, it is not necessary to understand and use all of its capabilities. Once basic configuration is performed, it will function in a network using its remaining factory default settings. However, a greater level of configuration anywhere from the basic up to the maximum possible will allow your network the full benefit of the switch s features. The Web interface simplifies this configuration at all to Use This BookThis document describes configuration menu commands for the Wireless-N ADSL2+ Modem Router software. The commands can all be accessed from the Web interface. Chapter 1, Connecting Your Router to the Internet, describes how to use the Smart Wizard Discovery utility to set up your switch so that you can communicate with it. Chapter 2, Configuring Your Wireless Network and Security Settings, describes how to configure the wireless features Chapter 3, Protecting Your Network, describes how to configure the basic firewall features. Chapter 4, Managing Your Network, describes how describes how to perform network management tasks. Chapter 5, Advanced Configuration, describes how to configure advanced ADSL2+ Modem Router DGN2000 Reference , July 2008 Chapter 6, Troubleshooting, describes how to troubleshoot your modem router. Appendix A, Technical Specifications, gives Wireless-N ADSL2+ Modem Router specifications and lists default feature values. Appendix B, Related Documents, provides links to reference , Formats and ScopeThe conventions, formats, and scope of this manual are described in the following paragraphs: Typographical conventions. This manual uses the following typographical conventions: Formats. This manual uses the following formats to highlight special messages:Note: See the product release notes for the Wireless-N ADSL2+ Modem Router Software application level code. The release notes detail the platform-specific functionality of the Switching, SNMP, Config, and Management , booksBoldUser input, IP addresses, GUI screen textFixedCommand prompt, CLI text, code ItalicsURL linksNote: This format is used to highlight information of importance or special : This format is used to highlight a procedure that will save time or : Ignoring this type of note might result in a malfunction or damage to the ADSL2+ Modem Router DGN2000 Reference , July 2008 Scope. This manual is written for the Wireless-N ADSL2+ Modem Router according to these specifications:How to Use This ManualThe HTML version of this manual includes the following: Buttons, and , for browsing forwards or backwards through the manual one page at a time A button that displays the table of contents and an button. Double-click on a link in the table of contents or index to navigate directly to where the topic is described in the manual. A button to access the full NETGEAR, Inc. online knowledge base for the product model. Links to PDF versions of the full manual and individual to Print this ManualTo print this manual, choose one of the following options: Printing a page from HTML. Each page in the HTML version of the manual is dedicated to a major topic. Select File > Print from the browser menu to print the page contents. Danger: This is a safety warning. Failure to take heed of this notice might result in personal injury or VersionDGN2000 Wireless-N ADSL2+ Modem RouterManual Publication DateJuly 2008Note: Product updates are available on the NETGEAR, Inc. website ADSL2+ Modem Router DGN2000 Reference , July 2008 Printing from PDF. Your computer must have the free Adobe Acrobat Reader installed in order for you to view and print PDF files. The Acrobat Reader is available on the Adobe website at Printing a PDF chapter. Click the PDF of This Chapter link at the top left of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. Click the print icon in the upper left of your browser window. Printing a PDF version of the Complete Manual. Click the Complete PDF Manual link at the top left of any page in the manual. The PDF version of the complete manual opens in a browser window. Click the print icon in the upper left of your browser window. Printing the Full HistoryTip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this NumberVersionNumberDateDescription208-10 255-01 2008Product , July 2008Chapter 1Connecting Your Router to the InternetThis chapter describes how to configure your DGN2000 Wireless-N ADSL2+ Modem Router Internet connection. When you perform the initial configuration of your modem router using the DGN2000 Wireless-N ADSL2+ Modem Router Resource CD as described in the Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual, these settings are configured automatically for you. This chapter provides further details about these settings, as well as instructions on how to log in to the modem router for further chapter includes: Using the Setup Manual What You Need before You Begin on page 1-2 Logging In to the Wireless Modem Router on page 1-3 Auto-detecting Your Internet Connection on page 1-5 Viewing or Manually Configuring Your ISP Settings on page 1-6 ADSL Settings on page 1-11 How the Internet Connection Works on page 1-12 Using the Setup Manual For first-time installation of your modem router, refer to the Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the DGN2000 Wireless-N ADSL2+ Modem Router Resource CD to step you through the procedure to connect your router, modem, and computers. The Smart Wizard will assist you in configuring your wireless settings and enabling wireless security for your network. After initial configuration using the Setup Manual, you can use the information in this Reference Manual to configure additional features of your wireless router. Note: NETGEAR recommends using the Smart Wizard on the DGN2000 Wireless-N ADSL2+ Modem Router Resource CD for initial configuration, as described in theWireless-N ADSL2+ Modem Router DGN2000 Setup ADSL2+ Modem Router DGN2000 Reference Manual1-2Connecting Your Router to the , July 2008For installation instructions in a language other than English, see the language options on the DGN2000 Wireless-N ADSL2+ Modem Router Resource You Need before You BeginYou need to prepare the following before you can set up your firewall: Active Internet service provided by an ADSL account The Internet Service Provider (ISP) configuration information for your ADSL account ISP login name and password ISP Domain Name Server (DNS) addresses Fixed or static IP address Host and domain names Depending on how your ISP set up your Internet account, you need to know one or more of these settings: Virtual path identifier (VPI) and Virtual channel identifier (VCI) parameters Multiplexing method Host and domain names ASDL microfilters as explained in the Wireless-N ADSL2+ Modem Router DGN2000 Setup ManualIn addition, your computer must be set up to use DHCP to get its TCP/IP configuration from the modem router. This is usually the case. For help with DHCP, see the documentation that came with your computer, or see the link to the online document that you can access from Preparing Your Network in Appendix ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide ADSL2+ Modem Router DGN2000 Reference ManualConnecting Your Router to the , July 2008Logging In to the Wireless Modem RouterYou can log in to the modem router to view or change its settings. To log in to the modem or in the address field of an Internet login window similar to the following admin for the user name and password for the password, both in lower case letters. Note: Your computer must be configured for DHCP. For help with configuring DHCP, see the documentation that came with your computer or see the link to the online docu-ment that you can access from Preparing Your Network in Appendix 1-1Figure 1-2Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual1-4Connecting Your Router to the , July Setup Wizard to go to the Setup Wizard screen: This screen includes the following: Country. It is important to specify the location where the modem router will operate so that the Internet connection will work correctly. Language. You can select a language from the drop-down list. Auto-Detect Connection Type. If you want to change the settings for the Internet connection, select Ye s or No, and then click Next. Ye s. Let the modem router Setup Wizard auto-detect the type of Internet connection that you have and configure it. See the next section, Auto-detecting Your Internet Connection. No, I want to Configure the Router Myself. Enter your Internet settings manually in the Basic Settings screen. See Understanding the Basic Settings Screen on page either case, use the configuration settings that your ISP provided to assure that the configuration for your Internet connection is correct. Te s t. To test your Internet connection, click Te s t. If the NETGEAR website does not appear within 1 minute, see Chapter 6, Troubleshooting. Figure 1-3Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualConnecting Your Router to the , July 2008Auto-detecting Your Internet ConnectionThe Smart Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. To use the Smart Setup Wizard to assist with configuration or to view the Internet connection settings: the Setup Wizard screen, select Ye s for the Auto-Detect Connection Type, and then click Next to proceed. The Setup Wizard detects your ISP configuration. Depending on the type of connection, you are prompted to enter your ISP settings, as shown in the following : The wizard cannot detect a PPTP connection with your ISP. If your ISP uses this protocol, then you must configure your connection manually (see Understanding the Basic Settings Screen on page 1-8).Table 1-1. Auto-Detected Internet Connection Types Connection TypeISP InformationPPP over Ethernet (PPPoE)PPP over ATM (PPPoA)Enter the login user name and password. These fields are case-sensitive. Dynamic IP Account SetupNo entries over ATM Classical IP assignment (RFC1577) Enter the assigned IP address, subnet mask, and the IP address of your ISP s primary DNS server. If a secondary DNS server address is available, enter it also. DNS servers are required to perform the function of translating an Internet name such as to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual1-6Connecting Your Router to the , July save your settings, click Test to verify your Internet connection. If you have trouble connecting to the Internet, see Chapter 6, Troubleshooting. Viewing or Manually Configuring Your ISP SettingsNETGEAR recommends that you specify your country and language before you configure the settings on the Basic Settings screen. See Logging In to the Wireless Modem Router on page 1-3. You must install the ADSL filters and connect the modem router to the ADSL line as described in the Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual before you configure the settings in the Basic Settings view or configure the basic settings: in to the modem router as described in Logging In to the Wireless Modem Router on page Basic Settings to display the Basic Settings Basic Settings screen is explained in Understanding the Basic Settings Screen on page IP (Static) Account Setup1. If required, enter the account name and domain name from your Select Use Static IP Address or Use IP Over ATM (IPoA RFC1483 Routed) according to the information from your ISP. If you select IPoA, the router will detect the gateway IP address, but you still need to provide the router IP Enter your assigned IP address, subnet mask, and the IP address of your ISP s gateway modem router. This information should have been provided to you by your ISP. 4. Enter the IP address of your ISP s primary DNS server. If a secondary DNS server address is available, enter it servers are required to perform the function of translating an Internet name such as to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. Table 1-1. Auto-Detected Internet Connection Types (continued)Connection TypeISP InformationWireless-N ADSL2+ Modem Router DGN2000 Reference ManualConnecting Your Router to the , July Ye s or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. Ye s. If your ISP requires a login, select the encapsulation method. Enter the login name. If you want to change the login time-out, enter a new value in minutes. No. If your ISP does not require a login, enter the account name, if required, and the domain name, if the settings for the IP address and DNS default ADSL settings usually work fine. If you have problems with your connection, check the ADSL settings. See ADSL Settings on page 1-11 for more no login is required, you can specify the MAC Address Apply to save your Test to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to Chapter 6, Troubleshooting. Note: When your Internet connection is working you will no longer need to launch the ISP s login program on your computer to access the Internet. When you start an Internet application, your modem router automatically logs you ADSL2+ Modem Router DGN2000 Reference Manual1-8Connecting Your Router to the , July 2008Understanding the Basic Settings ScreenThe fields on the Basic Settings screen depend on whether or not your Internet connection requires a following table explains the fields in the Basic Settings screen. Note that the group of fields included in this screen depends on whether or not a login is 1-4ISP does not require loginISP does require loginWireless-N ADSL2+ Modem Router DGN2000 Reference ManualConnecting Your Router to the , July 2008Table 1-2. Basic Settings screen fields SettingsDescriptionDoes Your ISP Require a Login? Yes NoThese fields appear only if no login is Name (If required)Enter the account name provided by your ISP. This might also be called the host Name (If required)Enter the domain name provided by your fields appear only if your ISP requires a PPPoE (PPP over Ethernet) PPPoA (PPP over ATM)LoginThe login name provided by your ISP. This is often an e-mail password that you use to log in to your ISP. Idle Timeout (In minutes) If you want to change the login time-out, enter a new value in minutes. This determines how long the modem router keeps the Internet connection active after there is no Internet activity from the LAN. Entering an Idle Timeout value of 0 (zero) means never log IP Address Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. Use Static IP Address. Enter the IP address that your ISP assigned. Also enter the IP subnet mask and the gateway IP address. The gateway is the ISP s modem router to which your modem router will field appears only if no login is required. Use IP Over ATM (IFoA). Your ISP uses Classical IP addresses (RFC 1577). Enter the IP address, IP subnet mask, and gateway IP addresses that your ISP assigned. Domain Name Server (DNS) AddressThe DNS server is used to look up site addresses based on their names. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. Use These DNS Servers. If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option, and enter the IP address of your ISP s primary DNS server. If a secondary DNS server address is available, enter it ADSL2+ Modem Router DGN2000 Reference Manual1-10Connecting Your Router to the , July 2008NAT (Net Address Translation)NAT automatically assigns private IP addresses ( ) to LAN-connected devices. Enable. Usually NAT is enabled. Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure that you do not require it. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses that the modem router uses. Classical routing should be selected only by experienced users* Disable firewall. This disables the firewall in addition to disabling NAT. With the firewall disabled, the protections usually provided to your network are fields appear only if no login is MAC AddressThe Ethernet MAC address that will be used by the modem router on the Internet port. Some ISPs register the Ethernet MAC address of the network interface card in your computer when your account is first opened. They will then accept traffic only from the MAC address of that computer. This feature allows your modem router to masquerade as that computer by cloning its MAC address. Use Default Address. Use the default MAC address. Use Computer MAC Address. The modem router will capture and use the MAC address of the computer that you are now using. You must be using the one computer that is allowed by the ISP. Use This MAC Address. Enter the MAC address that you want to use.*. Disabling NAT reboots the modem router and resets its configuration settings to the factory defaults. Disable NAT only if you plan to install the modem router in a setting where you will be manually administering the IP address space on the LAN side of the 1-2. Basic Settings screen fields (continued)SettingsDescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference ManualConnecting Your Router to the , July 2008ADSL SettingsThe default ADSL settings of your modem router work fine for most ISPs. However, some ISPs use a specific multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual channel identifier (VCI).If your ISP provided you with a multiplexing method or VPI/VCI number, then enter the the main menu, select ADSL ADSL Settings screen the Multiplexing Method drop-down list, select LLC-based or the VPI, type a number between 0 and 255. The default is 8. the VCI, type a number between 32 and 65535. The default is : For information about how to install ADSL filters, see the Wireless-N ADSL2+ Modem Router DGN2000 Setup : You must use the Setup Wizard to select the correct country for the default ADSL settings to 1-5Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual1-12Connecting Your Router to the , July 2008How the Internet Connection WorksYour modem router is now configured to provide Internet access for your network. Your modem router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login application such as dial-up networking or Enternet to connect, log in, or disconnect. The modem router performs these functions automatically as access the Internet from any computer connected to your modem router, launch an Internet browser such as Microsoft Internet Explorer. You should see the modem router s Internet LED blink, indicating communication to the ISP. The browser should begin to display a Web , July 2008Chapter 2Configuring Your Wireless Networkand Security SettingsThis chapter describes how to configure the wireless features of your DGN2000 Wireless-N ADSL2+ Modem a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless chapter includes: Planning Your Wireless Network Manually Configuring Your Wireless Network Manually Configuring Your Wireless Security Using Push 'N' Connect (WPS) to Configure Your Wireless Network and SecurityPlanning Your Wireless NetworkFor compliance and compatibility between similar products in your area, the operating channel and region must be set configure the wireless network, you can either specify the wireless settings, or you can useWi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security. To manually configure the wireless settings, you must know the following: SSID. The default SSID for the modem router is NETGEAR. The wireless mode ( , , or ) that each wireless adapter supports. Wireless security option. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it Manually Configuring Your Wireless Security on page : Computers can connect wirelessly at a range of several hundred feet. This can allow others outside of your immediate area to access your ADSL2+ Modem Router DGN2000 Reference Manual2-2Configuring Your Wireless Network and Security , July 2008 Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or entering a PIN number. This generates a new SSID and implements WPA/WPA2 set up your wireless network using the WPS feature: Use the WPS button on the side of the modem router (there is also an on-screen WPS button), or enter the PIN of the wireless device. Make sure that all wireless computers and wireless adapters on the network are Wi-Fi certified and WPA or WPA 2 capable, and that they support WPS Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page Placement and Range GuidelinesThe range of your wireless connection can vary significantly based on the physical placement of the modem router. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration best results, place your modem router according to the following guidelines: Near the center of the area in which your PCs will operate. In an elevated location such as a high shelf where the wirelessly connected PCs haveline-of-sight access (even if through walls). Away from sources of interference, such as PCs, microwave ovens, and GHz cordless phones. Away from large metal surfaces. Put the antenna in a vertical position to provide the best side-to-side coverage. Put the antenna in a horizontal position to provide the best up-and-down coverage. If using multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Wireless Security OptionsIndoors, computers can connect over wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The modem router provides highly effective security features, which are covered in detail in this chapter. Deploy the security features appropriate to your are several ways you can enhance the security of your wireless network:There are several ways you can enhance the security of your wireless network: Restrict access based on MAC address. You can allow only trusted PCs to connect so that unknown PCs cannot wirelessly connect to the modem router. Restricting access by MAC address adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed (see Restricting access by MAC address on page 2-11). Turn off the broadcast of the wireless network name SSID. If you disable broadcast of the SSID, only devices that have the correct SSID can connect. This nullifies wireless network discovery feature of some products, such as Windows XP, but the data is still exposed (see Hiding your wireless network name (SSID) on page 2-11).Figure 2-1DGN2000Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-4Configuring Your Wireless Network and Security , July 2008 WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK (see Configuring WEP on page 2-15). Wi-Fi Protected Access (WPA) with user authentication implemented using IEE and RADIUS servers (see Configuring on page 2-16). WPA-PSK (TKIP) + WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared key to perform authentication and generate the initial data encryption keys. The very strong authentication along with dynamic per frame re-keying of WPA makes it virtually impossible to compromise (see Configuring Mixed WPA-PSK+WPA2-PSK Security on page 2-13).Manually Configuring Your Wireless NetworkYou can view or manually configure the wireless settings and wireless security for the modem router in the Wireless Settings screen. If you want to make changes, make sure to note the current settings first. Once you have established basic wireless connectivity, you can enable security settings appropriate to your manually configure the wireless in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever LAN address and password you have set the Wireless Settings in the main menu. The Wireless Settings screen : If you use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the modem ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Table 2-1 on page 2-7 describes the information that is displayed in the Wireless Settings a suitable descriptive name for the wireless network name (SSID). In the SSID field, enter a value of up to 32 alphanumeric characters. The default SSID is 2-2Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-6Configuring Your Wireless Network and Security , July the region in which the wireless interface will operate. the channel if necessary. The default channel is field determines which operating frequency will be used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point. Select a channel that is not being used by any other wireless networks within several hundred feet of your modem router. For more information about the wireless channel frequencies, see the online document that you can access from Preparing Your Network in Appendix B. initial configuration and test, leave the Wireless Card Access List set to allow everyone access by making sure that Turn Access Control On is not selected in the Wireless Station Access List. In addition, leave the encryption strength set to None. Save to save your settings or click Apply to allow your changes to take effect and test your computers for wireless the wireless adapter of your computers to have the same SSID and channel that you specified in the router. Check that they have a wireless link and can obtain an IP address by DHCP from the modem your computers have basic wireless connectivity to the modem router, you can configure the advanced wireless security functions of the : The SSID of any wireless access adapters must match the SSID you specify in the modem router. If they do not match, you will not get a wireless : Up to 270Mbps mode uses two channels, but in this mode only the first chan-nel is listed in the channel pulldown menu. The associated channels in this mode are: 1+5, 2+6, 3+7, 4+8, 5+9, 6+10, and 7+11. When you select another wireless network mode, the channel pulldown displays all available channels: 1 through 13. However, available wireless channels depend on the selected wireless ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Table 2-1. Wireless SettingsSettingsDescriptionWireless LANThe pulldown menu just below Wireless Settings allows for the selection of one of four wireless LANs (WLANs) with the following default names: NETGEAR NETGEAR2 NETGEAR3 NETGEAR4You can change the default name of the selected WLAN in the Name (SSID) : The region, channel, and mode can be set only for the primary wireless LAN (NETGEAR). In addition, access control can be turned on only for the primary wireless NetworkName (SSID)The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is NETGEAR, but NETGEAR strongly recommends that you change your network name to a different a setting in which there is more than one wireless network, different wireless network names provide a means for separating the traffic. Any device you that want to let participate in a wireless network must use the location where the firewall is used. Select your region from the drop-down list. It might not be legal to operate the modem router in a region other than the regions shown : The region can be set only for the primary wireless LAN (NETGEAR) but applies to all wireless wireless channel used by the gateway: 1 through 13. The available channels depend on Region setting. Do not change the wireless channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, you might need to experiment with different channels to see which is the best. For Up to 130Mbps mode, the default channel is 11; for Up to 270Mbps mode, the default channel is total number of channels varies by region. The mode that you select also determines how many channels are displayed in the channel pulldown : The channel can be set only for the primary wireless LAN (NETGEAR).Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-8Configuring Your Wireless Network and Security , July 2008Wireless Network (continued)ModeNote: The mode can be set only for the primary wireless LAN (NETGEAR). Up to 270Mbps means that all , , and faster Draft-N wireless stations can be used. This mode expands the channel bandwidth from 20 MHz to 40 MHz to achieve the 270 Mbps rate. The router selects channel expansion on a frame-by-frame basis to avoid interference with the data transmissions of other access points or wireless stations. Up to 270Mbps mode uses two channels, but in this mode only the first channel is listed in the channel pulldown menu. The associated channels in this mode are: 1+5, 2+6, 3+7, 4+8, 5+9, 6+10, and 7+ to 270Mbps mode is the fastest mode and is compatible with older wireless stations. Up to 130Mbps allows wireless stations that support speeds up to 130 Mbps. In this case, the router transmits two streams with different data concurrently on the same channel. This mode restricts channel bandwidth to minimize interference with the data transmissions of other access points and wireless stations. It is the default setting. g & b allows older and wireless stations to access this device. You might want to select this mode if you have a wireless station that is using WEP security and does not support WPA-PSK or WPA2-PSK. g only allows only wireless stations to access this device. b only allows only wireless stations to access this device. However, note that in b only mode, wireless stations can connect if they can operate in Access PointEnableSelected by default, this setting enables the wireless radio, which allows the modem router to work as a wireless access off the wireless radio can be helpful for configuration, network tuning, or troubleshooting. The Wireless LED on the front of the modem router displays the current status of the wireless access point to let you know if it is disabled or enabled. The wireless access point must be enabled to allow wireless stations to access the 2-1. Wireless Settings (continued)SettingsDescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Wireless Access Point (continued)Allow Broadcast of Name (SSID).Selected by default, the modem router broadcasts its SSID, allowing wireless stations that have a null (blank) SSID to adopt the correct SSID. If you disable broadcast of the SSID, only devices with the correct SSID can connect. This nullifies the wireless network discovery feature of some products such as Windows XP, but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers. For this reason NETGEAR recommends that you also enable wireless IsolationThis feature is disabled by default. If it is enabled, wireless stations cannot communicate with each other or with stations on the wired network. Wireless Station Access ListTurn Access Control OnAccess control is disabled by default so that any computer configured with the correct wireless network name or SSID can access to your wireless network. For increased security, you can restrict access to the wireless network to only specific computers based on their MAC addresses. See Restricting access by MAC address. Security Options DisableWireless security is not WEP (Wired Equivalent Privacy) mode you can select 64-bit or 128-bit data encryption. This mode has been superseded by WPA-PSK and WPA2-PSK, which should be selected if possible. See Configuring WEP. WPA-PSKWPA Pre-Shared-Key (Wi-Fi Protected Access Pre-Shared Key) uses a pre-shared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. WPA-PSK uses TKIP (Temporal Key Integrity Protocol) data encryption, implements most of the IEEE standard, and is designed to work with all wireless network interface cards, but not all wireless access points. See Configuring Mixed WPA-PSK+WPA2-PSK Security. Table 2-1. Wireless Settings (continued)SettingsDescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-10Configuring Your Wireless Network and Security , July 2008Manually Configuring Your Wireless SecurityTo set up wireless security, you can either manually configure it in the Wireless Settings screen, or you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implementWPA/WPA2 security (see Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page 2-17).Security Options (continued)WPA2-PSKWPA Pre-Shared-Key (Wi-Fi Protected Access 2 with Pre-Shared Key) uses a pre-shared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. WPA2-PSK provides the best throughput with because the encryption is supported in the hardware. WPA2-PSK uses AES (Advanced Encryption Standard) data encryption, implements the full IEEE standard, but does not work with some older network cards. See Configuring Mixed WPA-PSK+WPA2-PSK Security. Mixed WPS-PSK+WPA2-PSKMixed WPA-PSK + WPA2-PSK uses both WPA-PSK + WPA2-PSK standard encryption. A high performance client such as the NETGEAR WN511B should connect using WPA2-PSK in order to achieve maximum performance. Wireless clients that connect to this router using WPA-PSK will run at reduced performance levels. See Configuring Mixed WPA-PSK+WPA2-PSK Security. mode, user authentication is implemented using and RADIUS servers. See Configuring Note: If you use a wireless computer to configure wireless security settings, you will be disconnected when you click Apply. Reconfigure your wireless computer to match the new settings, or access the modem router from a wired computer to make fur-ther 2-1. Wireless Settings (continued)SettingsDescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Restricting Wireless Access to Your NetworkBy default, any wireless PC that is configured with the correct SSID can access your wireless network. For increased security, the modem router provides several ways to restrict wireless access to your network. You can do the following: Turn off wireless connectivity completely. Restrict access based on the wireless network name (SSID). Restrict access based on the Wireless Card Access options are discussed in the following off wireless connectivity completelyYou can completely turn off the wireless connectivity of the modem router by pressing the Wireless On/Off button on the side panel of the modem router. For example, if you use your notebook computer to wirelessly connect to your modem router and you take a business trip, you can turn off the wireless portion of the modem router while you are traveling. Other members of your household who use computers connected to the modem router through Ethernet cables can still use the modem router. To do this, clear the Enable Wireless Access Point check box on the Wireless Settings screen, and then click your wireless network name (SSID)By default, the modem router is set to broadcast its wireless network name (SSID). You can restrict wireless access to your network by not broadcasting the wireless network name (SSID). To do this, clear the Allow Broadcast of Name (SSID) check box on the Wireless Settings screen, and then click Apply. Wireless devices will not see your modem router. You must configure your wireless devices to match the wireless network name (SSID) of the modem access by MAC addressFor increased security, you can restrict access to the wireless network to allow only specific PCs based on their MAC addresses. You can restrict access to only trusted PCs so that unknown PCs cannot wirelessly connect to the Amodem router. MAC address filtering adds an obstacle against Warning: The SSID of any wireless access adapters must match the SSID you specify in the modem router. If they do not match, you will not get a wireless connection to the modem ADSL2+ Modem Router DGN2000 Reference Manual2-12Configuring Your Wireless Network and Security , July 2008unwanted access to your network, but the data broadcast over the wireless link is fully Wireless Station Access list determines which wireless hardware devices will be allowed to connect to the modem restrict access based on MAC in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever LAN address and password you have set the Wireless Settings screen, under the Wireless Station Access List section, click the Setup Access List button to display the the Turn Access Control On check box to enable the restricting of wireless computers by their MAC : If you configure the modem router from a wireless computer, add your com-puter s MAC address to the access list. Otherwise you will lose your wireless connection when you click Apply. You must then access the modem router from a wired computer, or from a wireless computer that is on the access con-trol list, to make any further 2-3Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July the wireless station is currently connected to the network, you can select it from the Available Wireless Stations list. Click Add to add the station to the Trusted Wireless Stations the wireless station is not currently connected, you can enter its address manually. Enter the MAC address of the authorized computer. The MAC address is usually printed on the wireless card, or it might appear in the modem router s DHCP table. The MAC address is 12 hexadecimal Add to add your entry. You can add several stations to the list. When you are finished adding stations, click sure the Turn Access Control On check box is selected, and then click , only devices on this list will be allowed to wirelessly connect to the modem router. This prevents unauthorized access to your network. Configuring Mixed WPA-PSK+WPA2-PSK SecurityA high-performance client such as the NETGEAR WN511B must connect to the modem router using WPA2-PSK to achieve maximum performance. Wireless clients that connect to the modem router using WPA-PSK run at no more than speed. This option allows wireless clients to use either encryption : You can copy and paste the MAC addresses from the modem router s Attached Devices screen into the MAC Address field of this screen. To do this, configure each wireless computer to obtain a wireless link to the modem router. The computer should then appear in the Attached Devices : If you are configuring the modem router from a wireless computer whose MAC address is not in the Trusted Wireless Stations list, and you select trusted wireless stations only, you will lose your wireless connection when you click Apply. You must then access the modem router from a wired computer to make any further ADSL2+ Modem Router DGN2000 Reference Manual2-14Configuring Your Wireless Network and Security , July 2008To configure Mixed WPA-PSK+WPA2- in at the default LAN address of , with the default user name of admin and default password of password, or using whatever LAN address and password you have set Wireless Settings below Setup in the main menu of the modem router. the Mixed WPA-PSK+WPA2-PSK radio button. The Wireless Settings screen expands to include the the pre-shared key in the Network Key field using between 8 and 63 Save to save your settings or click Apply to allow your changes to take effect details about authentication options, see Configuring on page Alternative Authentication and Encryption MethodsRestricting wireless access prevents intruders from connecting to your network. However, the wireless data transmissions are still vulnerable to snooping. Using the data encryption settings described in this section will prevent a determined intruder from eavesdropping on your wireless data communications. Also, if you are using the Internet for such activities as purchases or banking, those Internet sites use another level of highly secure encryption called SSL. You can tell if a web site is using SSL because the Web address begins with HTTPS rather than : Not all wireless adapters support WPA or WPA2. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 do include the client software that supports WPA. Nevertheless, the wireless adapter hardware and driver must also support WPA. Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA : The procedures to configure WPA-PSK and WPA2-PSK are identical to the procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) orWPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in step ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008Configuring WEPWired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless security. It is the most often used, but least secure of the available options. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and configure WEP data in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever LAN address and password you have set Wireless Settings in the main the Security Options section of the screen, select WEP (Wired Equivalent Privacy). The WEP Security Encryption section the authentication type: is the default setting. Open System. Shared 2-4Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-16Configuring Your Wireless Network and Security , July the encryption strength setting: 64-bit WEP. 128-bit the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. Automatic. Enter a word or group of printable characters in the Passphrase field and click Generate. The four key boxes are automatically populated with key values. Manual. The number of hexadecimal digits that you must enter depends on the encryption strength setting: For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0 9, a f, or A F). For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0 9, a f, or A F). the radio button for the key you want to make sure that you clearly understand how the WEP key settings are configured in your wireless adapter. Wireless adapter configuration utilities such as the one included in Windows XP allow entry of only one key, which must match the default key you set in the modem router. Save to save your settings or click Apply to allow your changes to take effect version of WPA requires the use of a RADIUS server for authentication. Each user (wireless client) must have a user login on the RADIUS server, and the modem router must have a client login on the RADIUS server. Data transmissions are encrypted using a key that is automatically generated. in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever LAN address and password you have set Wireless Settings in the main : When configuring the modem router from a wireless computer, if you specify WEP settings, you will lose your wireless connection when you click Apply. You must then either configure your wireless adapter to match the modem router WEP settings or access the modem router from a wired computer to make any further ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July the Security Options section of the screen, select the Radius Server Name/IP Address field, enter the name or IP address of the RADIUS server on your LAN. This is a required the Radius Port field, enter the port number used for connections to the RADIUS server. The default port is the Shared Key field, enter the value that you want to use for the RADIUS shared key. This key enables the modem router to log in to the RADIUS server and must match the client login value used on the RADIUS Push 'N' Connect (WPS) to Configure Your Wireless Network and SecurityIf your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure the modem router s SSID and security settings and, at the same time, connect the wireless client securely and easily to the modem router. Look for the symbol on your client device1 (computers that will connect wirelessly to the modem router are clients). WPS automatically configures the SSID and wireless security settings for the modem router (if the modem router is in its default state) and broadcasts these settings to the wireless considerations regarding WPS are: WPS supports only WPA-PSK and WPA2-PSK wireless security. WEP security is not supported by WPS. NETGEAR s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. If your wireless network will include a combination of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices. See Connecting Additional Wireless Client Devices After WPS Setup on page 2-20. If the modem router has already been configured manually, and either WPS-PSK or WPA2-PSK security has been enabled, a wireless client can be connected quickly and simply by using the WPS method of connecting to the wireless network. In this case, the existing wireless settings are broadcast to the WPS-capable For a list of other Wi-Fi-certified products available from NETGEAR, go to ADSL2+ Modem Router DGN2000 Reference Manual2-18Configuring Your Wireless Network and Security , July 2008These instructions assume that you are configuring WPS on the modem router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever LAN address and password you have set Add WPS Client (computers that will connect wirelessly to the router are clients) in the main menu. The Add WPS Client wizard screen Next. The screen changes to allow you to select the method for adding the WPS the method for adding the WPS client. A WPS client can be added using the Push Button method or the PIN method. Using the Push Button. This is the preferred method. (See Figure 2-6 on page 2-19.) Select the Push Button radio box and either press the WPS Push Button on the side of the modem router or click the soft WPS Push Button on the screen (as shown below). The modem router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the client s WPS networking can also enter either of these addresses to connect to the modem router: or 2-5Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008: Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays. Go to your wireless client and, from the client s WPS utility, obtain the wireless client s security PIN, or follow the client s WPS utility instructions to generate a security PIN. Then, enter this PIN in the Enter Client s PIN field provided on the modem router and click Apply. You have 4 minutes to enable WPS on the router using this either method, the client wireless device will attempt to detect the WPS signal from the modem router and establish a wireless connection in the time allotted. While the modem router attempts to connect to a WPS-capable device, the Push 'N' Connect LED on the front of the modem router blinks green. When the modem router has established a WPS connection, the LED is solid 2-6Figure 2-7Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual2-20Configuring Your Wireless Network and Security , July 2008 If a connection is established, the modem router WPS screen displays a message confirming that the wireless client was successfully added to the wireless network. (The modem router has generated an SSID, implemented WPA/WPA2 wireless security [including a PSK security password] on the modem router, and has sent this configuration to the wireless client.) the new SSID and WPA/WPA2 password for the wireless access the Internet from any computer connected to your modem router, launch a browser such as Microsoft Internet Explorer. You should see the modem router s Internet LED blink, indicating communication to the more information about WPS, see Displaying and Configuring Advanced WPS Settings in Chapter Additional Wireless Client Devices After WPS SetupYou can add more WPS clients to your wireless network, or you can add a combination ofWPS-enabled clients and clients without add a wireless client device that is WPS- the procedures in Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page view a list of all devices connected to your modem router (including wireless and Ethernet-connected), see Viewing Attached Devices in Chapter non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless network. You must record, and then manually enter your security settings (see Manually Configuring Your Wireless Security on page 2-10).Note: If no WPS-capable client devices are located during the 2-minute timeframe, security will not be implemented on the modem : Your wireless settings remain the same when you add another WPS-enabled client, as long as the Keep Existing Wireless Settings checkbox is selected in the Advanced WPS Settings screen (listed under the Advanced heading in the modem router main menu). If you clear this checkbox, when you add the client, a new SSID and passphrase will be generated, and all existing connected wireless clients will be disassociated and disconnected from the modem ADSL2+ Modem Router DGN2000 Reference ManualConfiguring Your Wireless Network and Security , July 2008To connect a combination of non-WPS enabled and WPS-Enabled clients to the modem the modem router to its factory default settings (press both the Wireless and WPS buttons on the side of the modem router for 5 seconds).When the factory settings are restored, all existing wireless clients are disassociated and disconnected from the modem the network names (SSIDs), select the WPA/PSK + WPA2/PSK radio button on the Wireless Settings screen (see Manually Configuring Your Wireless Security on page 2-10) and click Apply. On the WPA/PSK + WPA2/PSK screen, select a passphrase and click Apply. Record this information to add additional the non-WPS devices that you want to connect, open the networking utility and follow the utility s instructions to enter the security settings that you selected in step 2 (the SSID, WPA/ PSK + WPA2/PSK security method, and passphrase). the WPS devices that you want to connect, follow the procedures in Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page settings that you configured in Step 2 are broadcast to the WPS devices so that they can connect to the modem view a list of all devices connected to your modem router (including wireless- and Ethernet-connected), see Viewing Attached Devices in Chapter : To make sure that your new wireless settings remain in effect, verify that the Keep Existing Wireless Settings checkbox is selected in the Advanced WPS Settings ADSL2+ Modem Router DGN2000 Reference Manual2-22Configuring Your Wireless Network and Security , July , July 2008Chapter 3Protecting Your NetworkThis chapter describes how to use the basic firewall features of the DGN2000 Wireless-N ADSL2+ Modem Router to protect your network. This chapter includes: Protecting Access to Your Wireless Modem Router Configuring Basic Firewall Services on page 3-3 Firewall Rules on page 3-5 Services on page 3-12 Setting Times and Scheduling Firewall Services on page 3-13 Protecting Access to Your Wireless Modem RouterFor security reasons, the modem router has its own user name and password. Also, after a period of inactivity for a set length of time, the administrator login automatically disconnects. When prompted, enter admin for the modem router user name and password for the modem router password. You can use the following procedures to change the modem router s password and the period for the administrator s login recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper case and lower case letters, numbers, and symbols. Your password can be up to 30 : The user name and password are not the same as any other user name or password your might use to log in to your Internet ADSL2+ Modem Router DGN2000 Reference Manual3-2Protecting Your , July 2008How to Change the Built-In in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the modem the main menu of the browser interface, under Maintenance, select Set Password to display the following change the password, first enter the old password, and then enter the new password Apply to save your changes. Figure 3-1Figure 3-2Note: After changing the password, you are required to log in again to continue the configuration. If you have backed up the modem router settings previously, you should do a new backup so that the saved settings file includes the new ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008Changing the Administrator Login Time-outFor security, the administrator s login to the modem router configuration times out after a period of inactivity. To change the login time-out period: the Set Password screen, type a number in the Administrator login times out field. The suggested default value is 5 minutes. Apply to save your changes, or click Cancel to keep the current period. Configuring Basic Firewall ServicesBasic firewall services that you can configure include access blocking and scheduling of firewall security. These topics are presented in the following Keywords, Sites, and ServicesThe modem router provides a variety of options for blocking Internet-based content and communications services. With its content filtering feature, the Wireless-N ADSL2+ Modem Router prevents objectionable content from reaching your PCs. The modem router allows you to control access to Internet content by screening for keywords within Web addresses. Key content filtering options include: Keyword blocking of HTTP traffic. Outbound service blocking. Limits access from your LAN to Internet locations or services that you specify as off-limits. Denial of service (DoS) protection. Automatically detects and thwarts denial of service (DoS) attacks such as Ping of Death, SYN flood, LAND Attack, and IP spoofing. Blocking unwanted traffic from the Internet to your following section explains how to configure your modem router to perform these to Block Keywords and SitesThe modem router allows you to restrict access to Internet content based on functions such as Web addresses and Web address keywords. in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever password and LAN address you might have previously set for the modem ADSL2+ Modem Router DGN2000 Reference Manual3-4Protecting Your , July the main menu, under Security, select Block Sites to display the following enable keyword blocking, select one of the following: Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. Always. Turn on keyword blocking all the time, independent of the Schedule a keyword or domain in the Keyword field, click Add Keyword, and then click examples of keyword application follow: If the keyword XXX is specified, the URL is blocked. If the keyword .com is specified, only websites with other domain suffixes (such as .edu or .gov) can be viewed. Enter a period (.) as to block all Internet browsing to 32 entries are supported in the Keyword delete a keyword or domain, select it from the list, click Delete Keyword, and then click specify a trusted user, enter that computer s IP address in the Trusted IP Address field, and click 3-3Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP Apply to save your RulesFirewall rules block or allow specific traffic passing through from one side of the router to the other. Inbound rules (WAN to LAN) restrict access by outsiders to private resources, selectively allowing only specific outside users to access specific resources. Outbound rules (LAN to WAN) determine what outside resources local users can have access firewall has two default rules, one for inbound traffic and one for outbound. The default rules of the modem router are: Inbound. Block all access from outside except responses to requests from the LAN side. Outbound. Allow all access from the LAN side to the can define additional rules that will specify exceptions to the default rules. By adding custom rules, you can block or allow access based on the service or application, source or destination IP addresses, and time of day. You can also choose to log traffic that matches or does not match the rule you have can change the order of precedence of rules so that the rule that applies most often takes effect first. See Order of Precedence for Rules on page 3-11 for more access the rules configuration of the modem router, select Firewall Rules on the main menu, and then click Add for either an outbound or inbound service. The Firewall Rules screen ADSL2+ Modem Router DGN2000 Reference Manual3-6Protecting Your , July 2008 To edit an existing rule, select its button on the left side of the table, and click Edit. To delete an existing rule, select its button on the left side of the table, and click Delete. To move an existing rule to a different position in the table, select its button on the left side of the table, and click Move. At the prompt, enter the number of the desired new position and click Rules (Port Forwarding)Because the modem router uses Network Address Translation (NAT), your network presents only one IP address to the Internet, and outside users cannot directly address any of your local computers. However, by defining an inbound rule you can make a local server (for example, a Web server or game server) visible and available to the Internet. The rule tells the modem router to direct inbound traffic for a particular service to one local server based on the destination port number. This is also known as port 3-4Note: Some residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP might periodically check for servers and might suspend your account if it discovers any active services at your location. If you are unsure, refer to the acceptable use policy of your ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound Rule Example: A Local Public Web ServerIf you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day. This rule is shown in the following figure:The settings are: Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Services screen to add any additional services or applications that do not already appear. See How to Define Services on page 3-12. Action. Choose how you want this type of traffic to be handled. You can block or allow always, or you can block or allow according to the schedule you have defined in the Schedule screen. Send to LAN Server. Enter the IP address of the computer or server on your LAN that will receive the inbound traffic covered by this 3-5Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual3-8Protecting Your , July 2008 WAN Users. These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: Any: All IP addresses are covered by this rule. Address range: If this option is selected, you must fill in the Start and Finish fields. Single address: Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: Never. No log entries will be made for this service. Always. Any traffic for this service type will be logged. Match. Traffic of this type that matches the settings and action will be logged. Not match. Traffic of this type that does not match the settings and action will be Rule Example: Allowing Video conferencingIf you want to allow incoming video conferencing to be initiated from a restricted range of outside IP addresses, such as from a branch office, you can create an inbound rule. In the example shown in the following figure, CU-SeeMe connections are allowed only from a specified range of external IP addresses. In this case, we have also specified logging of any incoming CU-SeeMe requests that do not match the allowed 3-6Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can always find your network. If the IP address of the local server computer is assigned by DHCP, it might change when the computer is rebooted. To avoid this, use the Reserved IP address feature in the LAN IP Setup screen to keep the computer s IP address constant. Local computers must access the local server using the computer s local LAN address ( in the example in the previous figure). Attempts by local computers to access the server using the external WAN IP address will Rules (Service Blocking)The modem router allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering. You can define an outbound rule to block Internet access from a local computer based on the following: IP address of the local computer (source address) IP address of the Internet site being contacted (destination address) Time of day Type of service being requested (service port number)Following is an application example of outbound Rule Example: Blocking Instant MessengerIf you want to block Instant Messenger usage by employees during working hours, you can create an outbound rule to block that application from any internal IP address to any external address according to the schedule that you create in the Schedule can specify that the modem router logs any attempt to use Instant Messenger during this blocked period. You can also open or close AOL or MSN Instant Messenger ports: see the Firewall Rules screen in the Order of Precedence for Rules section on page ADSL2+ Modem Router DGN2000 Reference Manual3-10Protecting Your , July 2008The settings are: Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear. Action. Choose how you want this type of traffic to be handled. You can block or allow always, or you can block or allow according to the schedule you have defined in the Schedule screen. LAN Users. These settings determine which packets are covered by the rule, based on their source LAN IP address. Select the option that you want: Any. All IP addresses are covered by this rule. Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field. WAN Users. These settings determine which packets are covered by the rule, based on their destination WAN IP address. Select the option that you want: Any. All IP addresses are covered by this rule. Figure 3-7Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008 Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: Never. No log entries will be made for this service. Always. Any traffic for this service type will be logged. Match. Traffic of this type that matches the settings and action will be logged. Not match. Traffic of this type that does not match the settings and action will be of Precedence for RulesAs you define new rules, they are added to the tables in the Firewall Rules screen, as shown in the following figure:For any traffic attempting to pass through the firewall, the packet information is subjected to the rules in the order shown in the Rules table, beginning at the top and proceeding to the default rules at the bottom. In some cases, the order of precedence of two or more rules might be important in determining the disposition of a packet. The Move button allows you to relocate a defined rule to a new position in the 3-8Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual3-12Protecting Your , July 2008The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger Instant Messaging (IM) Ports, select a radio button: Close IM Ports. Specifies to disable instant messaging traffic. Open IM Ports. Specifies to enable instant messaging traffic. IM ports are open by Apply to save your are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with destination port number 80 is an HTTP (Web server) service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, Assigned Numbers. Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the the modem router already holds a list of many service port numbers, you are not limited to these choices. Use the following procedure to create your own service to Define in to the modem router at its default LAN address of with its default user name of admin, and default password of password, or using whatever password and LAN address you have chosen for the modem ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July Services below Security to display the Services screen shown in the following figure: To create a new service, click the Add Custom Service button. To edit an existing service, select its button on the left side of the table, and click Edit Service. To delete an existing service, select its button on the left side of the table, and click Delete the screen shown here to define or edit a service. Apply to save your Times and Scheduling Firewall ServicesThe modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the 3-9Figure 3-10Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual3-14Protecting Your , July 2008How to Set Your Time ZoneTo localize the time for your log entries, you must specify your time in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the modem Schedule below Security to display the Schedule your time zone. This setting is used for the blocking schedule according to your local time zone and for time-stamping log 3-11Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualProtecting Your , July 2008Select the Adjust for Daylight Savings Time check box if your time zone is currently in daylight savings modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP Apply to save your to Schedule Firewall ServicesIf you enabled services blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted. in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the modem Schedule below Security to display the Schedule screen that is shown in Figure block Internet services based on a schedule, select Every Day or select one or more days. If you want to limit access completely for the selected days, select All Day. Otherwise, to limit access during certain times for the selected days, or enter times in the Start Time and End Time Apply to save your : If your region uses daylight savings time, you must manually select Adjust for Daylight Savings Time on the first day of daylight savings time, and clear it at the end. Enabling daylight savings time causes one hour to be added to the standard : Enter the values in 24-hour time format. For example, 10:30 would be 10 hours and 30 minutes, and 10:30 would be 22 hours and 30 minutes. If you set the start time after the end time, the schedule will be effective through midnight the next ADSL2+ Modem Router DGN2000 Reference Manual3-16Protecting Your , July , July 2008Chapter 4Managing Your NetworkThis chapter describes how to perform network management tasks with yourDGN2000 Wireless-N ADSL2+ Modem Router. This chapter includes: Backing Up, Restoring, and Erasing Your Settings Upgrading the Wireless Modem Router s Firmware on page 4-3 Network Management Information on page 4-4 Enabling Security Event E-mail Notification on page 4-14 Running Diagnostic Utilities and Rebooting the Wireless Modem Router on page 4-15 Configuring Remote Management on page 4-16 Automatic Firmware Recovery on page 4-18 Backing Up, Restoring, and Erasing Your SettingsThe configuration settings of the modem router are stored in a configuration file. This file can be backed up to your computer, restored, or reverted to factory default settings. The following procedures explains how to do these to Back Up the Configuration to a in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem the main menu, below Maintenance, select Backup Settings to display the following ADSL2+ Modem Router DGN2000 Reference Manual4-2Managing Your , July Backup to save a copy of the current the .cfg file on a computer on your to Restore the Configuration from a in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem the main menu, below Maintenance, select Backup Settings as shown in Figure the full path to the file on your network, or click the Browse button to locate the file. you have located the .cfg file, click the Restore button to upload the file to the modem modem router then reboots to Erase the ConfigurationSometimes you might want to restore the modem router to the factory default settings. This can be done by using the erase erase the configuration, select Backup Settings under Maintenance in the main menu, and click the Erase button on the 4-1Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July modem router then reboots an erase, the modem router s password is password, the LAN IP address is , and the modem router s DHCP client is the Wireless Modem Router s FirmwareThe software of the modem router is stored in flash memory, and can be upgraded as NETGEAR releases new files can be downloaded from NETGEAR s website. If the upgrade file is compressed (.zip file), you must first extract the binary (.bin or .img) file before uploading it to the modem to Upgrade the Wireless Modem Router FirmwareTo upgrade the and unzip the new software file from NETGEAR. The Web browser used to upload new firmware into the modem router must support HTTP uploads. NETGEAR recommends using Microsoft Internet Explorer or later. in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem the main menu, under Maintenance, select Router Upgrade to display the Firmware Upgrade : To restore the factory default configuration settings when you do not know the login password or IP address, press the Wireless On/Off and WPS buttons on the side panel of the modem router simultaneously for 6 : NETGEAR recommends that you back up your configuration before doing a firmware upgrade. After the upgrade is complete, you might need to restore your configuration ADSL2+ Modem Router DGN2000 Reference Manual4-4Managing Your , July the Firmware Upgrade screen, click Browse to locate the binary (.bin or .img) upgrade Management InformationThe modem router provides a variety of status and usage information, which is discussed in the following the Wireless Modem Router Status and Usage StatisticsIn the main menu, under Maintenance, select Router Status to display the Router Status screen. Figure 4-3 displays the upper part of the Router Status screen; Figure 4-4 displays the lower part of the Router Status 4-2Note: When uploading software to the modem router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it might corrupt the software. When the upload is complete, your modem router automatically restarts. The upgrade process typically takes about one minute. In some cases, you might need to clear the configuration and reconfigure the modem router after ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008Figure 4-3Figure 4-4Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-6Managing Your , July 2008The Router Status screen provides status and usage information, including the following 4-1. Router Status Fields ComponentField DescriptionAccount NameThe host name that is assigned to the modem router in the Basic Settings VersionThis field displays the modem router firmware PortThe ADSL port settings apply to the Internet (ADSL) port of the modem router. MAC AddressThis field displays the Ethernet MAC address being used by the Internet (ADSL) port of the modem AddressThis field displays the IP address being used by the Internet (ADSL) port of the modem router. If no address is shown, the modem router cannot connect to the TypeThe network type depends upon your Subnet Mask This field displays the IP subnet mask being used by the Internet (ADSL) port of the modem IP AddressIP address used as a gateway to the Internet for computers configured to use Name ServerThis field displays the DNS server IP addresses being used by the modem router. These addresses are usually obtained dynamically from the PortThe LAN settings apply to the local port of the modem router. MAC AddressThis field displays the Ethernet MAC address being used by the local (LAN) port of the modem AddressThis field displays the IP address being used by the local (LAN) port of the modem router. The default is Off, the modem router does not assign IP addresses to PCs on the On, the modem router does assign IP addresses to PCs on the Subnet Mask This field displays the IP subnet mask being used by the local (LAN) port of the modem router. The default is modem settings apply to the ADSL modem of the router. ADSL Firmware VersionThe version of the StatusThe connection status of the ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008Modem (continued)DownStream Connection SpeedThe speed at which the modem is receiving data from the ADSL Connection SpeedThe speed at which the modem is transmitting data to the ADSL Virtual Path Identifier Virtual Channel Identifier PortThe wireless port settings are specified in the Wireless Settings screen; see Manually Configuring Your Wireless Network in Chapter 2 for (SSID)The service set ID, also known as the wireless network name for country where the unit is set up for current channel, which determines the operating APIndicates if the access point feature is enabled for WLAN1. If disabled, the Wireless LED on the front panel is NameIndicates if the modem router is configured to broadcast its SSID for (SSID)The wireless network name for APIndicates if the access point feature is enabled for NameIndicates if the modem router is configured to broadcast its SSID for (SSID)The wireless network name for APIndicates if the access point feature is enabled for NameIndicates if the modem router is configured to broadcast its SSID for (SSID)The wireless network name for APIndicates if the access point feature is enabled for NameIndicates if the modem router is configured to broadcast its SSID for 4-1. Router Status Fields (continued)ComponentField DescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-8Managing Your , July 2008Click the Show Statistics button to display modem router usage statistics, as shown in the following screen shows the following statistics:.Figure 4-5Table 4-2. Router Statistics FieldsFieldDescriptionWAN, LAN, or WLANThe statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following:StatusThe link status of the number of packets transmitted on this port since reset or manual number of packets received on this port since reset or manual number of collisions on this port since reset or manual B/sThe current line utilization percentage of current bandwidth used on this B/sThe average line utilization for this TimeThe time elapsed since the last power cycle or Link Downstream or UpstreamThe statistics for the upstream and downstream ADSL link. These statistics will be of interest to your technical support representative if you are having problems obtaining or maintaining a SpeedTypically, the downstream speed is faster than the upstream ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008Click the Connection Status button to display modem router connection status, as shown in the following AttenuationThe line attenuation increases the further you are physically located from your ISP s MarginThis is the signal-to-noise ratio and is a measure of the quality of the signal on the IntervalSpecifies the interval at which the statistics are updated in this window. Click Stop to freeze the 4-6Table 4-2. Router Statistics Fields (continued)FieldDescriptionWireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-10Managing Your , July 2008This screen shows the following statistics:Viewing Attached DevicesThe Attached Devices screen contains a table of all IP devices that the modem router has discovered on the local network. In the main menu, under Maintenance, select Attached Devices to view the table, shown in the following each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Note that if the modem router is rebooted, the table data is lost until the modem router rediscovers the devices. To force the modem router to look for attached devices, click the Refresh 4-3. Connection Status Fields (PPPoE Network Type Example)FieldDescriptionConnection TimeThe time elapsed since the last connection to the Internet through the ADSL to senderThe connection or or IP AddressThe IP address assigned to the WAN port by the ADSL Internet Service Network MaskThe network mask assigned to the WAN port by the ADSL Internet Service 4-7Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008Viewing, Selecting, and Saving Logged InformationThe modem router logs security-related events such as denied incoming service requests, hacker probes, and administrator logins. If you enabled content filtering in the Block Sites screen, the Logs screen can show you when someone on your network tries to access a blocked site. If you enabled e-mail notification, you receive these logs in an e-mail message. If you do not have e-mail notification enabled, you can view the logs here. An example of the logs file is shown in the following 4-8Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-12Managing Your , July 2008Log entries are described in the following action buttons are described in the following What Information to LogBesides the standard information that is listed in the previous two tables, you can choose to log additional information. Those optional selections are as follows: Attempted access to blocked sites Connections to the Web-based interface of the modem router Router operation (start up, get time, and so on). Known DoS attacks and port scansTable 4-4. Security Log Entry DescriptionsFieldDescriptionDate and timeThe date and time the log entry was or actionThe type of event and what action was taken, if IPThe IP address of the initiating device for this log port and interfaceThe service port number of the initiating device, and whether it originated from the LAN or name or IP address of the destination device or port and interfaceThe service port number of the destination device, and whether it is on the LAN or 4-5. Security Log Action ButtonsFieldDescriptionRefreshRefresh the log LogClear the log LogE-mail the log the current the current ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008Saving Log Files on a ServerYou can choose to write the logs to a computer running a syslog program. To activate this feature, select Broadcast on LAN, or enter the IP address of the server where the syslog file will be of Log MessagesFollowing are examples of log messages. In all cases, the log entry shows the time stamp asday, year-month-date hour: and AdministrationTue, 2006-05-21 18:48:39 - NETGEAR activated [This entry indicates a power-up or reboot with initial time entry.]Tue, 2006-05-21 18:55:00 - Administrator login successful - Thu, 2006-05-21 18:56:58 - Administrator logout - [This entry shows an administrator logging in and out from IP address ]Tue, 2006-05-21 19:00:06 - Login screen timed out - [This entry shows a time-out of the administrator login.]Wed, 2006-05-22 22:00:19 - Log emailed[This entry shows when the log was e-mailed.]Dropped Packets Wed, 2006-05-22 07:15:15 - TCP packet dropped - ,4787,WAN - ,21,LAN - [Inbound Default rule match]Sun, 2006-05-22 12:50:33 - UDP packet dropped - ,10714,WAN - ,6970,LAN - [Inbound Default rule match]Sun, 2006-05-22 21:02:53 - ICMP packet dropped - ,0,WAN - ,0,LAN - [Inbound Default rule match][These entries show an inbound FTP (port 21) packet, a User Datagram Protocol (UDP) packet (port 6970), and an Internet Control Message Protocol (ICMP) packet (port 0) being dropped as a result of the default inbound rule, which states that all inbound packets are denied.]Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-14Managing Your , July 2008Enabling Security Event E-mail NotificationTo receive logs and alerts by e-mail, you must provide your e-mail information in the E-mail screen and specify which alerts you would like to receive and how often. In the main menu, under Security, select E-mail. The E-mail screen E-mail screen allows you to make the following selections: Turn E-mail Notification On. Select this check box if you want to receive e-mail logs and alerts from the modem router. Send To This E-mail Address. Enter the e-mail address to which logs and alerts are sent. This e-mail address will also be used as the From address. If you leave this field blank, log and alert messages are not via e-mail. Figure 4-9Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008 Outgoing Mail Server. Enter the name or IP address of your ISP s outgoing (SMTP) mail server (such as ). You might be able to find this information in the configuration settings of your e-mail program. Enter the e-mail address to which logs and alerts are sent. This e-mail address is also used as the From address. If you leave this field blank, log and alert messages are not sent by e-mail. My Mail Server requires you use an outgoing mail server provided by your current ISP, you do not need to select this field. If you use an e-mail account that is not provided by your ISP, select this field, and enter the required user name and password information. Send E-Mail alerts immediately. Select the corresponding check box if you would like immediate notification of a significant security event, such as a known attack, port scan, or attempted access to a blocked site. Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. Day for sending logSpecifies which day of the week to send the log. Relevant when the log is sent weekly. Time for sending log Specifies the time of day to send the log. Relevant when the log is sent daily or the Weekly, Daily or Hourly option is selected and the log fills up before the specified period, the log is automatically e-mailed to the specified e-mail address. After the log is sent, it is cleared from the modem router s memory. If the modem router cannot e-mail the log file, the log buffer might fill up. In this case, the modem router overwrites the log and discards its Diagnostic Utilities and Rebooting the Wireless Modem RouterThe modem router has a diagnostics feature. You can use the Diagnostics screen to perform the following functions from the modem router: Ping an IP address to test connectivity to see if you can reach a remote host. Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. Display the Routing table to identify what other modem routers the modem router is communicating ADSL2+ Modem Router DGN2000 Reference Manual4-16Managing Your , July 2008 Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router s network the main menu, under Maintenance, select Diagnostics to display the following Remote ManagementUsing the Remote Management screen, you can allow a user or users on the Internet to configure, upgrade, and check the status of your modem 4-10Note: Be sure to change the modem router s default password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both upper case and lower case), numbers, and symbols. Your password can be up to 30 ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008To configure remote in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem Advanced in the main menu, select Remote Management to display the following the Turn Remote Management On check what external addresses will be allowed to access the modem router s remote management. For security, restrict access to as few external IP addresses as practical: To allow access from any IP address on the Internet, select Everyone. To allow access from a range of IP addresses on the Internet, select IP address a beginning and ending IP address to define the allowed range. To allow access from a single IP address on the Internet, select Only this the IP address that will be allowed access. Figure 4-11Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual4-18Managing Your , July the port number that will be used for accessing the management browser access usually uses the standard HTTP service port 80. For greater security, you can change the remote management Web interface to a custom port by entering that number in the field provided. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for Apply to have your changes take accessing your modem router from the Internet, you will type your modem router s WAN IP address in your browser s Address field, followed by a colon (:) and the custom port number. For example, if your external address is and you use port number 8080, enter the following in your browser: :8080Automatic Firmware RecoveryShould the firmware become corrupted, the modem router automatically detects this situation and opens the following screen to enable you to recover the : In this case, the http:// must be included in the 4-12Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualManaging Your , July 2008To recover the you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the modem router to check its ADSL2+ Modem Router DGN2000 Reference Manual4-20Managing Your , July , July 2008Chapter 5Advanced ConfigurationThis chapter describes how to configure the advanced features of your DGN2000 Wireless-N ADSL2+ Modem Router. Configuring Advanced SecurityThe modem router provides a variety of advanced features, which are described in the following sections: Setting Up a Default DMZ Server on page 5-2 Connecting Automatically, as Required on page 5-3 Disabling Port Scan and DOS Protection on page 5-3 Responding to a Ping on an Internet WAN Port on page 5-4 Setting the MTU Size on page 5-4 Disabling the SIP ALG on page 5-4 Configuring LAN IP Settings on page 5-4 Configuring DHCP on page 5-6 Configuring LAN TCP/IP Settings on page 5-8 Configuring Dynamic DNS on page 5-9 Using Static Routes on page 5-10 How to Configure Universal Plug and Play on page 5-13 Building Wireless Bridging and Repeating Networks on page 5-14 Displaying and Configuring Advanced WPS Settings on page 5-20 These features are discussed in the following ADSL2+ Modem Router DGN2000 Reference Manual5-2Advanced , July 2008Setting Up a Default DMZ ServerThe default demilitarized zone (DMZ) server feature is helpful when you use some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well. In some cases, one local computer can run the application correctly if that computer s IP address is entered as the default DMZ traffic from the Internet is usually discarded by the modem router unless the traffic is a response to one of your local computers or a service that you have configured in the Ports screen. Instead of discarding this traffic, you can have it forwarded to one computer on your network. This computer is called the default DMZ to Configure a Default DMZ ServerTo assign a computer or server to be a default DMZ server: in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem : For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall, and is exposed to many exploits from the Internet. If compromised, the computer can be used to attack your ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July the main menu, under Advanced, click WA N S e t u p to display the following the Default DMZ Server check the IP address for that server. Apply to save your changes. Other WAN OptionsThe WAN Setup screen that is shown in Figure 5-1 also allows you perform the following tasks: Connecting Automatically, as RequiredUsually, this option should be enabled, so that an Internet connection is made automatically, whenever Internet-bound traffic is detected. If this causes high connection costs, you can disable this setting. If this setting is disabled, you must connect manually, using the screen that you access by clicking the Connection Status button on the Status you have an Always on connection, this setting has no effect. Disabling Port Scan and DOS ProtectionFigure 5-1Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-4Advanced , July 2008The firewall protects your LAN against port scans and denial of service (DOS) attacks. This protection should be disabled only in special circumstances. Responding to a Ping on an Internet WAN PortIf you want the modem router to respond to a ping from the Internet, select the Respond to Ping on Internet WAN Port check box. This should be used only as a diagnostic tool, since it allows your modem router to be discovered. Do not select this check box unless you have a specific reason to do so. Setting the MTU SizeThe normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs you might need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection. Disabling the SIP ALGThe Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain LAN IP SettingsThe LAN IP Setup screen allows configuration of LAN IP services such as DHCP and RIP. The modem router is shipped preconfigured to use private IP addresses on the LAN side, and to act as a DHCP server. The modem router s default LAN IP configuration is as follows: LAN IP address. Subnet mask. addresses are part of the Internet Engineering Task Force (IETF) designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes by opening the LAN IP Setup ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008Under Advanced in the main menu, select LAN IP LAN TCP/IP Setup settings are: IP Address. This is the LAN IP address of the modem router. IP Subnet Mask. This is the LAN subnet mask of the modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router. RIP Direction. Router Information Protocol (RIP) allows a modem router to exchange routing information with other routers. The RIP Direction selection controls how the modem router sends and receives RIP packets. Both is the default setting. When set to Both or Out Only, the modem router broadcasts its routing table periodically. When set to Both or In Only, the modem router incorporates the RIP information that it receives. When set to None, the modem router does not send any RIP packets and ignores any RIP packets received. Figure 5-2Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-6Advanced , July 2008 RIP Version. This controls the format and the broadcasting method of the RIP packets that the modem router sends. It recognizes both formats when receiving. By default, this is set forRIP-1. RIP-1. This version is universally supported. RIP-1 is probably adequate for most networks, unless you have an unusual network setup. RIP-2. This version carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B. This version uses subnet broadcasting. RIP-2M. This version uses multicasting. Access Router Management Interface on additional port. When NAT is disabled, the modem router s management interface may be accessed at the modem router s LAN address using the port number you enter. This feature is not available when NAT is DHCPBy default, the modem router functions as a Dynamic Host Configuration Protocol (DHCP) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router s LAN. The assigned default gateway address is the LAN address of the router. IP addresses are assigned to the attached PCs from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the most applications, the default DHCP and TCP/IP settings of the router are satisfactory. See the online document that you can access from TCP/IP Networking Basics in Appendix B for an explanation of DHCP and information about how to assign IP addresses for your network. Use Router as DHCP ServerIf another device on your network will be the DHCP server, or if you will manually configure the network settings of all of your computers, clear the Use router as DHCP server check box. Otherwise, leave it selected. Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router s LAN IP address. Using the default addressing scheme, you should define a range between and , although you might want to save part of the range for devices with fixed : If you change the LAN IP address of the modem router while connected through the browser, you will be disconnected. You must then open a new connection to the new IP address and log in ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008The router delivers the following settings to any LAN device that requests DHCP: An IP address from the range you have defined Subnet mask Gateway IP address is the router s LAN IP address Primary DNS server, if you entered a primary DNS address in the Basic Settings screen; otherwise, the router s LAN IP address Secondary DNS server, if you entered a secondary DNS address in the Basic Settings screen WINS server, short for Windows Internet Naming Service Server, determines the IP address associated with a particular Windows computer. A WINS server records and reports a list of names and IP address of Windows PCs on its local network. If you connect to a remote network that contains a WINS server, enter the server s IP address here. This allows your PCs to browse the network using the Network Neighborhood feature of to Configure Reserved IP AddressesWhen you specify a reserved IP address for a computer on the LAN, that computer will always receives the same IP address each time it access the router s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: the LAN IP Setup screen, click the Add button. the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the router s LAN subnet, such as the MAC address of the computer or server. Apply to enter the reserved address into the table. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it : The reserved address will not be assigned until the next time the computer contacts the router s DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and ADSL2+ Modem Router DGN2000 Reference Manual5-8Advanced , July 2008To edit or delete a reserved address entry: the button next to the reserved address that you want to edit or delete. Edit or Delete. Configuring LAN TCP/IP in to the router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the the main menu, under Advanced, click LAN IP Setup to display the following the TCP/IP, DHCP, or reserved IP Apply to save your 5-3Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008Configuring Dynamic DNSIf your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service that will allow you to register your domain to their IP address, and will forward traffic directed at your domain to your frequently changing IP address. The router contains a client that can connect to a Dynamic DNS service provider. To use this feature, you must select a service provider and obtain an account with them. After you have configured your account information in the router, whenever your ISP-assigned IP address changes, your router automatically contacts your Dynamic DNS service provider, logs in to your account, and registers your new IP to Configure Dynamic in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem the main menu, under Advanced, select Dynamic DNS to display the following the website of one of the Dynamic DNS service providers whose names appear in the Service Provider drop-down list, and register for an account. For example, for , go to the Use a dynamic DNS Service check box. Figure 5-4Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-10Advanced , July the name of your Dynamic DNS service provider. the host name that your Dynamic DNS service provider gave you. The Dynamic DNS service provider might call this the domain name. If your URL is , then your host name is the user name for your Dynamic DNS account. the password (or key) for your Dynamic DNS account. your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *. to be aliased to the same IP address as Apply to save your configuration. Using Static RoutesStatic routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your Route ExampleAs an example of when a static route is needed, consider the following case: Your primary Internet access is through a cable modem to an ISP. You have an ISDN router on your home network for connecting to the company where you are employed. This router s address on your LAN is Your company s network address is you first configured your router, two implicit static routes were created. A default route was created with your ISP as the modem router, and a second static route was created to your local network for all addresses. With this configuration, if you attempt to access a device on Note: If your ISP assigns a private WAN IP address such as or , the Dynamic DNS service will not work because private addresses will not be routed on the ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008the network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the company s this case you must define a static route, telling your router that should be accessed through the ISDN router at The static route setup would look like Figure this example: The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all addresses. The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at The value in the Metric field represents the number of routers between your network and the destination. This is a direct connection, so it can be set to the minimum value of 2. The Private check box is selected only as a precautionary security measure in case RIP is to Configure Static in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem the main menu, under Advanced, select Static Routes to display the Static Routes 5-5Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-12Advanced , July add a static Add to open the following Static Routes a route name for this static route in the Route Name field. This name is for identification purpose only. Private if you want to limit access to the LAN only. The static route will not be reported in RIP. Active to make this route effective. the destination IP address of the final destination. the IP subnet mask for this destination. If the destination is a single host, type the gateway IP address, which must be a router on the same LAN segment as the router. a number between 2 and 15 as the metric value in the Metric field. This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works. Figure 5-6Wireless-N ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July Apply. The Static Routes table is updated to show the new to Configure Universal Plug and PlayUniversal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the UPnP on the main menu to display the UPnP screen:Figure 5-7Figure 5-8Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-14Advanced , July in the settings on the UPnP screen: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UPnp is disabled, the modem router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the modem router. Advertisement Period. The advertisement period is how often the modem router advertises (broadcasts) its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations might compromise the freshness of the device status but can significantly reduce network traffic. Advertisement Time To Live. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. A hop is the number of steps allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, then it might be necessary to increase this value a little. UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the modem router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address. save, cancel your changes, or refresh the table: Click Apply to save the new settings to the modem router. Click Cancel to disregard any unsaved changes. Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP Wireless Bridging and Repeating NetworksWith the DGN2000 modem router, you can build large bridged wireless networks that form an IEEE Wireless Distribution System (WDS). Using the modem router with other access points (APs) and wireless devices, you can connect clients by using their MAC addresses rather than by specifying IP ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008Here are some examples of wireless bridged configurations: Point-to-point bridge. The modem router communicates with another bridge-mode wireless station. See How to Configure a Point-to-Point Bridge Configuration. Multi-point bridge. The modem router is the master for a group of bridge-mode wireless stations. Then all traffic is sent to this master, rather than to other access points. See How to Configure a Multi-Point Bridge. Repeater with wireless client association. Sends all traffic to the remote access point. See How to Configure a Repeater with Wireless Client Association. To view or change these configurations, select Advanced Wireless Settings from the main menu:Note: The wireless bridging and repeating feature uses the default security profile to send and receive 5-9Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-16Advanced , July 2008How to Configure a Point-to-Point Bridge ConfigurationIn point-to-point bridge mode, the DGN2000 modem router communicates as an access point with another bridge-mode wireless station. As a bridge, wireless client associations are disabled only wired clients can be connected. You must enter the MAC address of the other bridge-mode wireless station in the field provided. Use wireless security to protect this communication. The following figure shows an example of point-to-point bridge set up a point-to-point bridge configuration (shown in Figure 5-10) the DGN2000 modem router (AP 1) on LAN Segment 1 in point-to-point bridge the other access point (AP 2) on LAN Segment 2 in point-to-point bridge mode. The DGN2000 modem router must have AP 2 s MAC address in its Remote MAC Address field, and AP 2 must have the DGN2000 s MAC address in its Remote MAC Address field. both APs and verify that both APs are using he same SSID, channel, authentication mode, if any, and security settings if security is in the DHCP server on AP2. AP1 will then be the DHCP connectivity across LAN Segment 1 and LAN Segment 2. Figure 5-10 LAN Segment 1PC sPC sLAN Segment 2Switch or hubAP 2Both access points (APs) are 1 (DGN2000 modem router)point-to-point bridge ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment to Configure a Multi-Point Bridge Multi-point bridge mode allows a modem router to bridge to multiple peer access points simultaneously. As a bridge, wireless client associations are disabled only wired clients can be connected. Multi-point bridge mode configuration includes the following steps: Entering the MAC addresses of the other access points in the fields provided. Setting the other bridge-mode access points to Point-to-Point Bridge mode, using the MAC address of this DGN2000 as the Remote MAC Address. Using wireless security to protect this traffic. The following figure shows an example of a multi-point bridge mode 5-11InternetLAN Segment 1PCsPCsHub or switchAP 3AP modebridge modePoint-to-pointAP 1DGN2000PCsHub or switchLAN Segment 3LAN Segment 2Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-18Advanced , July 2008To set up the multi-point bridge configuration shown in Figure 5-11 the operating mode of the modem routers. Because it is in a central location, configure the DGN2000 modem router (AP 1) on LAN Segment 1 in point-to-multi-point bridge mode, and enter the MAC addresses of AP-2 and AP-3 in the Remote MAC Address 1 and Remote MAC Address 2 fields. Configure the access point (AP2) on LAN Segment 2 in point-to-point bridge mode with the remote MAC address of the DGN2000 modem router. Configure the access point (AP3) on LAN Segment 3 in point-to-point bridge mode with the remote MAC address of the DGN2000 modem the DHCP server on AP2 and AP3. AP1 will then be the DHCP the following for all access points: The LAN network configuration of the modem router and other access points are configured to operate in the same LAN network address range as the LAN devices. Only one AP, the DGN2000 modem router in Figure 5-11, is configured in point-to-multi-point bridge mode; all the others are in point-to-point bridge mode. All APs, including the DGN2000 modem router, must be on the same LAN. That is, all the AP LAN IP addresses must be in the same network. If you are using DHCP, all access points should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. All APs, including the DGN2000 modem router, must use the same SSID, channel, authentication mode, if any, and WEP security settings if security is in use. All point-to-point APs must have the MAC address of AP 1 (the DGN2000 modem router in the previous figure) in the Remote AP MAC address connectivity across the LANs. A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to any of the three LAN : Wireless stations configured as they are in Figure 5-11 will not be able to connect to the modem router or access points. If you require wireless stations to access any LAN segment, you can use additional access points configured in wireless access point mode in any LAN ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July 2008How to Configure a Repeater with Wireless Client AssociationIn the repeater mode with wireless client association, the DGN2000 modem router sends all traffic to a remote AP. For the repeater mode, you must enter the MAC address of the remote parent access point. Alternatively, you can configure the DGN2000 modem router as the parent by entering the address of a child access point. Note that the following restrictions apply: You do not have the option of disabling client associations with this DGN2000 modem router. You cannot configure a sequence of parent/child APs. You are limited to only one parent AP, although if the DGN2000 modem router is the parent AP, it can connect with up to four child APs. The following figure shows an example of a Repeater mode configuration. To set up a repeater with wireless client the operating mode of the devices. Configure AP 1 (the DGN2000 modem router in Figure 5-12) on with the MAC address of AP 2 and AP 3 in the first two Remote MAC Address fields. Configure AP 2 with the MAC address of AP 1 in the Remote MAC Address field. Configure AP 3 with the MAC address of AP 1 in the Remote MAC Address 5-12InternetPCsWireless PC 1 (parent AP in repeater mode)AP 3 in repeater mode Wireless PCassociatedwith AP 3AP 2 in repeater modeassociatedwith AP2Wireless PCwith AP 1associatedDGN2000Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-20Advanced , July the following for both access points: The LAN network configuration of each AP is configured to operate in the same LAN network address range as the LAN devices. The APs must be on the same LAN. That is, the LAN IP addresses for the APs must be in the same network. If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. AP devices must use the same SSID, channel, authentication mode, and connectivity across the LANs. A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to any of the three WLAN and Configuring Advanced WPS SettingsTo display and specify advanced WPS in to the modem router at its default LAN address of with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem : The advanced WPS settings cannot be displayed if you have selected WEP as the security ADSL2+ Modem Router DGN2000 Reference ManualAdvanced , July the main menu, under Advanced, select Advanced Wireless Settings to display the Advanced Wireless Settings screen (Figure 5-13 shows the upper part of the screen) the WPS (Push 'N' Connect) radio button to display the Advanced WPS Settings screen:Figure 5-13Figure 5-14Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual5-22Advanced , July 2008Table 5-1 explains the WLAN1 settings that are displayed in the Advanced WPS Settings screen. These settings are based on the selections that you made in the Wireless Settings screen (see Manually Configuring Your Wireless Network in Chapter 2). In addition, Table 5-1 explains the modem router s PIN WPS Settings, you can configure the following settings: Disable Router s PIN. Only when the modem router s PIN is enabled, you can configure the modem router s wireless settings or add a wireless client through WPS with the modem router s PIN number. The PIN function may temporarily be disabled when the modem router detects suspicious attempts to break into the modem router s wireless settings by using the modem router s PIN through WPS. You can manually enable the PIN function by deselecting the Disable Router s PIN check box. Keep Existing Wireless Settings. By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS. After WPS is implemented, the modem router automatically selects this check box so that your SSID and wireless security settings remain the same if other WPS-enabled devices are added you configure your wireless router settings and security manually, the Keep Existing Wireless Settings check box will also be enabled. This will allow you to use WPS (Push 'N' Connect) to connect additional WPS capable devices to your wireless network using the existing Apply to save your 5-1. WLAN1 Settings and Router s PINFieldDescriptionName (SSID)The service set ID, also known as the wireless network name for country where the unit is set up for current channel, which determines the operating APIndicates if the access point feature is enabled for WLAN1. If disabled, the Wireless LED on the front panel is NameIndicates if the modem router is configured to broadcast its SSID for if security is configured on the modem router, and if so, what type of security is s PINThe PIN number that you use on a registrar (for example, from the Network Explorer on a Vista Windows PC) to configure the modem router s wireless settings through WPS. You can also find the PIN on the modem router's product , July 2008Chapter 6TroubleshootingThis chapter provides information about troubleshooting your DGN2000 Wireless-N ADSL2+ Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. Is the router on?Go to Basic Functioning. Have I connected the router correctly?Go to Basic Functioning. I cannot access the router s configuration with my to Troubleshooting the Web Configuration Interface on page 6-3. I have configured the router but I cannot access the to Troubleshooting the ISP Connection on page 6-4. I cannot remember the router s configuration to Restoring the Default Configuration and Password on page 6-10. I want to clear the configuration and start over to Restoring the Default Configuration and Password on page FunctioningAfter you turn on power to the router, the following sequence of events should power is first applied, verify that the Power LED is approximately 10 seconds, verify the LAN port LEDs are lit for any local ports that are ADSL Link LED is ADSL2+ Modem Router DGN2000 Reference , July 2008If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port s LED is green. If the port is 10 Mbps, the LED is any of these conditions does not occur, refer to the appropriate following section. Welcome Page Displays instead of Router Management InterfaceThis situation can occur if the CD Setup Wizard does not complete successfully; the unit will stay in Wizard Mode . If the Welcome page displays instead of the Router Management interface when you try to go to the Internet or log into the Router Management interface, you can bypass the wizard using one of the following methods: Log into the Router Management interface at Perform a factory reset to take the router out of Wizard Mode LED Is Not OnIf the Power and other LEDs are off when your router is turned on: Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet. Check that you are using the 12 V DC power adapter supplied by NETGEAR for this the error persists, you have a hardware problem and should contact Technical LED Is RedWhen the router is turned on, it performs a power-on self-test. If the Power LED turns red after a few seconds or at any other time during normal operation, there is a fault within the router. The Power LED also turns red when you press the Wireless On/Off and WPS buttons on the side panel of the router simultaneously for 6 seconds, and blinks red 3 times when you release these buttons. However, in this case, the modem router is working the Power LED turns red to indicate a router fault, turn the power off and on to see if the router ADSL2+ Modem Router DGN2000 Reference , July 2008If the power LED is still red 1 minute after power up: Turn the power off and on to see if the router recovers. Clear the router s configuration to factory defaults. This sets the router s IP address to This procedure is explained in Using the Wireless On/Off and WPS Buttons to Reset the Router on page the error persists, you might have a hardware problem and should contact Technical or ADSL Port LED Is Not OnIf either the LAN LEDs or ADSL Link LED does not light when the Ethernet connection is made, check the following: Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. Make sure that power is turned on to the connected hub or workstation. Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless-N modem router. If the ADSL link LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is Appears Asking You to Reload FirmwareIf a window appears with a message asking you to reload the firmware, this indicates that a problem has been detected with the current firmware. Please follow the on-screen instructions to access new firmware and reload the firmware into your the Web Configuration InterfaceIf you are unable to access the router s Web Configuration Interface from a computer on your local network, check the following: If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. Make sure that your computer s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer s address should be in the range of to Follow the instructions in the online document that you can access from Preparing Your Network in Appendix B for information about how to configure your ADSL2+ Modem Router DGN2000 Reference , July 2008 If your computer s IP address is shown as , recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of If your IP address is in this range, check the connection from the computer to the router, and reboot your computer. If your router s IP address was changed and you do not know the current IP address, clear the router s configuration to factory defaults. This sets the router s IP address to This procedure is explained in Using the Wireless On/Off and WPS Buttons to Reset the Router on page 6-10. Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try quitting the browser and launching it again. Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this the router does not save changes you have made in the Web Configuration Interface, check the following: When entering configuration settings, be sure to click the Apply button before moving to another screen or tab, or your changes are lost. Click the Refresh or Reload button in the Web browser. The changes might have occurred, but the Web browser might be caching the old the ISP ConnectionIf your router is unable to access the Internet, you should check the ADSL connection, then the WAN TCP/IP connection. ADSL LinkIf your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the Internet ADSL2+ Modem Router DGN2000 Reference , July 2008ADSL Link LED Is Green or Blinking GreenIf your ADSL link LED is green or blinking green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is Link LED Is Blinking AmberIf your ADSL link LED is blinking amber, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your disconnecting telephones does not result in a green ADSL link LED, there might be a problem with your wiring. If the telephone company has tested the ADSL signal at your network interface device (NID), then you might have poor-quality wiring in your Link LED Is OffIf the ADSL link LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your disconnecting telephones does not result in a green ADSL link LED, check for the following: Check that the telephone company has made the connection to your line and tested it. Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The modem router uses pins 2 and LED is RedIf the Internet LED is red, the device was unable to connect to the Internet. Verify the following: Check that your log-in credentials are correct, or that the information you entered on the Basic Settings screen is correct. Check with your ISP to verify that the Multiplexing method, VPI, and VCI settings on the ADSL settings screen are correct. Check if your ISP has a problem it may not be the router that cannot connect to the Internet but your ISP that cannot provide an Internet ADSL2+ Modem Router DGN2000 Reference , July 2008Obtaining an Internet IP AddressIf your modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should determine whether the modem router is able to obtain an Internet IP address from the ISP. Unless you have been assigned a static IP address, your modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser check the Internet IP address from the browser interface: your browser, and select an external site such as the main menu of the modem router s configuration at the main menu, under Maintenance, click Router Status and check that an IP address is shown for the WAN port. If is shown, your modem router has not obtained an IP address from your your router is unable to obtain an IP address from the ISP, the problem might be one of the following: If you have selected a login program, the service name, user name, or password might be incorrectly set. See the following section, Troubleshooting PPPoE or PPPoA. Your ISP might check for your computer s host the computer host name of your ISP account to the modem router in the browser-based Setup Wizard. Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for your computer s MAC address. In this case, do one of the following: Inform your ISP that you have bought a new network device, and ask them to use the router s MAC address. Configure your router to spoof your computer s MAC address. This can be done in the Basic Settings screen. See the Wireless-N ADSL2+ Modem Router DGN2000 Setup PPPoE or PPPoAThe PPPoE or PPPoA connection can be debugged as the main menu of the router at Maintenance, select Router the Connection Status all of the steps indicate OK, then your PPPoE or PPPoA connection is up and ADSL2+ Modem Router DGN2000 Reference , July any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The modem router will continue to attempt to connect you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your Internet BrowsingIf your modem router can obtain an IP address, but your computer is unable to load any Web pages from the Internet: Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the modem router s configuration, reboot your computer, and verify the DNS address as described in the online document that you can access from Preparing Your Network in Appendix B. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. Your computer might not have the modem router configured as its TCP/IP modem your computer obtains its information from the modem router by DHCP, reboot the computer, and verify the modem router address as described in the online document that you can access from Preparing Your Network in Appendix a Reload Firmware MessageWhen you attempt to connect to the Internet, Windows may display a message that you must reload the router s firmware. If this situation occurs, a problem has been detected with the router s recover the you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site : Unless you connect manually, the modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the ADSL2+ Modem Router DGN2000 Reference , July to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the modem router to check its a TCP/IP Network Using the Ping UtilityMost TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a TCP/IP network by using the ping utility in your the LAN Path to Your RouterYou can ping the router from your computer to verify that the LAN path to your router is set up ping the router from a PC running Windows 95 or the Windows toolbar, click the Start button, and select the field provided, type Ping followed by the IP address of the router, as in this example:ping should see a message like this one:Pinging <IP address> with 32 bytes of dataIf the path is working, you see this message:Reply from < IP address >: bytes=32 time=NN ms TTL=xxxIf the path is not working, you see this message:Request timed outIf the path is not functioning correctly, you could have one of the following problems: Wrong physical connections Make sure that the LAN port LED is on. If the LED is off, follow the instructions in LAN or ADSL Port LED Is Not On on page ADSL2+ Modem Router DGN2000 Reference , July 2008 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. Verify that the IP address for your router and your workstation are correct and that the addresses are on the same the Path from Your Computer to a Remote DeviceAfter verifying that the LAN path works correctly, test the path from your PC to a remote device. In the Windows Run screen, type:PING -n 10 IP addresswhere IP address is the IP address of a remote device such as your ISP s DNS the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: Check that your PC has the IP address of your router listed as the default modem router. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC s Network Control Panel. Verify that the IP address of the router is listed as the default modem router as described in the online document that you can access from Preparing Your Network in Appendix B. Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device. Check that your cable or DSL modem is connected and functioning. If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen. Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem. If this is the case, you must configure your router to clone or spoof the MAC address from the authorized PC. Refer to your Wireless-N ADSL2+ Modem Router DGN2000 Setup ADSL2+ Modem Router DGN2000 Reference , July 2008Restoring the Default Configuration and PasswordThis section explains how to restore the factory default configuration settings, changing the router s administration password to password and the IP address to You can erase the current configuration and restore factory defaults in two ways: Use the Erase function of the Web Configuration Manager (see Backing Up, Restoring, and Erasing Your Settings on page 4-1). Press the Wireless On/Off and WPS buttons on the side panel of the router simultaneously for 6 seconds to reset the router to its factory default settings. Use this method for cases when the administration password or IP address is not the Wireless On/Off and WPS Buttons to Reset the RouterTo restore the factory default configuration settings when you do not know the administration password or IP address, you must use the Wireless On/Off and WPS buttons on the side panel of the and hold the Wireless On/Off and WPS buttons simultaneously until the Power LED turns red (about 6 seconds). the Wireless On/Off and WPS buttons. The LED blinks red three times and then turn green when the router has reset to the factory default state. Wait for the router to with Date and TimeIn the main menu, under Security, select Schedule to display the current date and time of day. The modem router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include: Date shown is January 1, The router has not yet successfully reached a network time server. Check that your Internet access is configured correctly. If you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. Time is off by one The router does not automatically sense daylight savings time. In the Schedule screen, select the Adjust for Daylight Savings Time check , July 2008Appendix ATechnical SpecificationsThis appendix provides technical specifications for the DGN2000 Wireless-N ADSL2+ Modem SpecificationsSpecificationDescriptionNe twork Protocol and Standards CompatibilityData and routing protocols:TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATMPower AdapterNorth America:120V, 60 Hz, inputUK, Australia:240V, 50 Hz, inputEurope:230V, 50 Hz, inputAll regions (output):12 V AC @ outputPhysical " x " x " mm x 130 mm x 31 kgEnvironmental Operating temperature:0 to 40 C (32 to 104 F)Operating humidity:10% to 90% relative humidity, noncondensingStorage temperature: 20 to 70 C ( 4 to 158 F)Storage humidity:5 to 95% relative humidity, noncondensingRegulatory ComplianceMeets requirements of:FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class BWireless-N ADSL2+ Modem Router DGN2000 Reference ManualA-2Technical , July 2008Default ConfigurationYou can use the Wireless On/Off and WPS buttons located on the side panel of your router to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the Wireless On/Off and WPS buttons simultaneously for 6 seconds. Your router will return to the factory configuration settings shown in the following SpecificationsLAN:10BASE-T or 100BASE-Tx, RJ-45WAN:ADSL, Dual RJ-11, pins 2 and , , ITU Annex A or BITU (ADSL2+)FeatureDefault BehaviorRouter LoginUser login name (case-sensitive)admin Login password (case-sensitive)passwordInternet ConnectionWAN MAC addressUse default addressWAN MTU size1500Port speedAutosensingLocal Network (LAN)Lan directionNoneRIP versionDisabledRIP authenticationNoneDHCP serverEnabledDHCP starting IP ADSL2+ Modem Router DGN2000 Reference ManualTechnical , July 2008DHCP ending IP Enabled or disabledTime zoneGMTTime zone adjusted for daylight savings timeDisabledSNMPDisabledFirewallInbound (communications coming in from the Internet)Disabled (except traffic on port 80, the http port)Outbound (communications going out to the Internet)Enabled (all)Source MAC filteringDisabledWirelessWireless communicationEnabledSSID nameNETGEARSecurityDisabledBroadcast SSIDEnabledCountry/regionEuropeRF channel6Operating modeUp to 130 MbpsData rateBestOutput powerFullAccess pointEnabledAuthentication typeOpen SystemWireless card access listAll wireless stations allowedFeatureDefault BehaviorWireless-N ADSL2+ Modem Router DGN2000 Reference ManualA-4Technical , July 2008Related , July 2008Appendix BRelated DocumentsThis appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR Link TCP/IP Networking Networking Your Private Networking : ADSL2+ Modem Router DGN2000 Reference ManualB-2Related , July , July 2008IndexNumerics128-bit WEP 2-1664-bit WEP 2-16Aaccess lists 2-9, 2-11ADSL settings 1-11AES 2-10Bbackup configuration 4-1Basic Settings screen 1-8basic wireless connectivity 2-4Cconfigurationbacking up the configuration 4-1erasing the configuration 4-2manually configuring your ISP settings 1-6customer support 1-vDdate and time 6-10daylight savings time 3-15, 6-10default DMZ server 5-2default reset buttons 6-10Denial of Service (DoS) protection 3-3DHCP 5-6diagnostics 4-15disabling SIP ALG 5-4DMZ server 5-2DNS serverprimary DNS server 1-5, 1-6, 1-9secondary DNS server 1-5, 1-6, 1-9Dynamic DNS 5-9EESSID 2-5Ffactory settings, restoring 4-2firewall rulesinbound rules 3-6order of precedence for firewall rules 3-11outbound rules 3-9flash memory 4-3Hhost name 1-9Iinbound firewall rules 3-6instant messaging 3-12Internet Service Provider (ISP) 1-2LLAN IP setup menu 5-5, 5-8logging in to the modem router 1-3MMAC addressconfiguring the MAC address 1-10MAC address being rejected 6-9Wireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008MAC address filter 2-13MAC address spoofing 6-6restricting wireless access by MAC address 2-15manual configuration of your modem router 1-6metric 5-12multicasting 5-6multi-point bridge mode 5-17NNetwork Time Protocol 3-13, 6-10Oorder of precedence for firewall rules 3-11outbound firewall rules 3-9Ppassphrase 2-16password 1-5ping 5-4placement of your router 2-2plug and play 5-13point-to-point bridge mode 5-16portsport filtering 3-9port forwarding 3-6port numbers 3-12PPPoE 1-5primary DNS server 1-5, 1-6, 1-9primary wireless LAN 2-7Push 'N' Connect (WPS) 2-17Rrange of your wireless connection 2-2remote management 4-16repeater mode with wireless client association 5-19reserved IP addresses 5-7reset button 6-10restore factory settings 4-2restoring your password 6-10restricting wireless access by MAC address 2-15RIP 5-5router status 4-4Ssecondary DNS server 1-5, 1-9sending logs by email 4-14service blocking 3-9service numbers 3-12SIP ALG 5-4Smart Wizard 1-1SMTP 4-15SSID 2-5, 2-9static routes 5-8syslog 4-13TTCP/IP network troubleshooting 6-8time of day 6-10time zone 3-14timeout, administrator login 3-3time-stamping 3-14TKIP 2-9troubleshootinggeneral information 6-1network troubleshooting 6-8troubleshooting LEDs 6-3trusted host 3-5Uupgrading firmware 4-3usage statistics 4-4WWAN configuration options 5-3WEP authentication 2-15Wireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008Wi-Fi Protected Setup (WPS) 2-17advanced settings 5-20keep existing wireless settings 5-22PIN method 2-19push button method 2-18router s PIN 5-22WINS 5-7wireless card access list 2-11wireless encryptionWEP encryption 2-15WPA encryption 2-16wireless LAN 2-7wireless mode(up to) 130 Mbps 2-8(up to) 270 Mbps 2-8b only 2-8g & b 2-8g only 2-8wireless security 2-3disabled 2-9mixed WPS-PSK+ WPA2-PSK 2-10WEP 2-9WPA2-PSK 2-10WPA-PSK 2-9WLAN 4-8World Wide Web 1-vWireless-N ADSL2+ Modem Router DGN2000 Reference , July 2008

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